Opinion Articles

The Future of Leadership: Embracing Innovation and Transformation

“When you stop growing, you start dying.” This famous proverb by William Burroughs is probably correct, but I prefer this version – When you stop evolving, you start dying.

Overcoming The Huge Disconnect Between Service Mottos and What Guests Actually Experience

I have always been a huge fan of articles written by Alan Young, CEO of Puzzle Partner, but I was super happy to read his most recent article entitled Has the ‘New’ Service Culture Become the ‘No’ Service Culture?

Harnessing Apple Vision Pro and Spatial Computing for Transformative Efficiency in the Hospitality Industry

In the intricate dance of numbers that define the budgeting and forecasting process within the hospitality sector, the introduction of Apple’s Vision Pro and spatial computing could be the leap forward needed to bridge the persistent gap between corporate strategy and operational execution.

Are you ready to Navigate the Era of Co-bots?

As we find ourselves on the cusp of a technological renaissance within the hospitality realm, our dialogue has shifted from mere speculative fiction to formulating tangible strategies surrounding the integration of co-bots - these collaborative robots are engineered to augment the capabilities of our human staff, not to replace them.

Today's News

Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace

Aethos Milan was acquired by Aethos Hotels in 2021 from an art collector (formerly The Yard); the facility had undergone several expansions over the years, and the network infrastructure went through several installation phases with additions to both space and services.

Cornell Podcast: Ushering high tech into the hospitality industry

The newest episode of a podcast hosted by Entrepreneurship at Cornell, Startup Cornell, features Harman Singh Narula ‘09, co-founder and CEO of Canary Technologies, a hotel technology company.

Attracting Hospitality Business Students to “Commercial” Careers: Insights from the 2023 Fall HSMAI Faculty Forums

Executive Summary: In the fall of 2023 the HSMAI Foundation engaged faculty from colleges and universities in the Americas, Europe, and the Asia-Pacific region to address how the industry could better support faculty efforts to educate and motivate students to pursue careers in commercial fields.

Q4 Hotel RevPAR Declines by 1.9%

A 1.8% year-over-year decrease in hotel demand and a 0.8% increase in supply led to a 2.5% drop in occupancy in Q4 2023.

Launch of the Africa Hospitality Consultants firm: A new pillar in the African hotel industry

A new era is dawning in the world of hospitality in Africa with the launch of Africa Hospitality Consultants (https://AfricaHospitalityConsultants.com).

ONYX Hospitality Group partners with UNESCO for cultural sustainability and aims for carbon neutrality

ONYX Hospitality Group, a distinguished Bangkok-based hospitality company celebrated for its hotels and resorts, serviced apartments, and luxury residences - Amari, OZO, Shama, and Oriental Residence – proudly announces significant developments in its sustainability journey.

PwC Manhattan Lodging Index: Q4 2023

The rate of growth in occupancy, average daily rate (“ADR”) and revenue per available room (“RevPAR”), while strong, continued to decelerate as the market moves on a path towards stabilization.

Masdhooq Saeed Appointed General Manager at Sun Siyam Iru Veli in Male, Maldives

James Wardell Appointed General Manager at Canyon Ranch Woodside - CA, USA

Kristi Cotten-Morris Appointed General Manager at Grand Hyatt Atlanta Buckhead - GA, USA

IHCL Inks 300 Keys Ginger Hotel at Mopa, Goa

Accor officially opens Te Arikinui Pullman Auckland Airport Hotel, a stunning fusion of cultural, superior design, and premium hospitality

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