Opinion Articles

Revolutionizing the Guest Journey: Is Your Tech Stack Up to Par?

I believe hospitality is about people helping people, a process that technology can enhance and support in the form of robust infrastructure and tools the workforce can learn and enjoy using, while delivering the experience guests have grown accustomed to when on vacation or on a business trip.

SoTL 2024 “I am not a chatbot: SoTL meets technology”

The purpose of SoTL events is to understand, improve, and share teaching and learning practices across disciplines and schools to prepare a new generation of lifelong learners.

Today's News

Hotel brands: Who owns what?

Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a quaint boutique property to a soaring glass-walled skyscraper?

The hotelier’s guide to identity resolution

A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans.

Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin

This case study delves into the operational overhaul at Travel Charme Strandhotel Bansin, Germany, achieved through the implementation of Shiji’s Infrasys POS system.

2024 Total Solar Eclipse: How will the hotel performance impact stack up to 2017?

In early-April 2024, a Total Solar Eclipse will once again pass over cities across North America and drive an influx of spectators in need of overnight accommodations.

Mercure Hotels on Where to Eat in 2024

February is a whirlwind of festivities, from Chinese New Year to Mardi Gras, Valentine’s Day, and Midterm breaks, packed into its short span.

WTTC Calls on EU to Unlock Full Potential of Travel & Tourism as it Exceeds Employment Records

In a decisive move to shape the future of the Travel & Tourism sector, the World Travel & Tourism Council (WTTC) today issued a ‘Call to Action’, urging EU stakeholders to support a sector that employs over 22MN people and contributes €1.4TN to the European Union’s economy.

A new era in hotel management has arrived with the first major deal announced for Trilogy Hotels

Trilogy Hotels has announced a significant deal with the Schwartz Family Company. The first of its kind in Australia the deal will see the Trilogy team manage operations for more than 1000 rooms across four hotels in NSW and the ACT.

IHCL Enters Into a Strategic Alliance with Tree of Life Resorts & Hotels

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced a strategic alliance with the Tree of Life Resorts & Hotels, which was recently acquired by the Ambuja Neotia Group, offering IHCL’s marketing and distribution network to its portfolio of 14 resorts across the country.

Anna Rohm Named General Manager at Renaissance Pattaya Resort & Spa, Thailand

Bethany Wade Appointed General Manager at Longfellow Hotel in Portland - OR, USA

Kelly Russell Appointed Area Director, Sales & Distribution - Australia, New Zealand & Pacific at Marriott International in Sydney, Australia

IHCL Opens Ekante Bliss – IHCL SeleQtions in The Temple City of Tirupati, Andhra Pradesh

246-Key Opening for The Royal Park Brand in Nagoya, Japan

IntercityHotel Bawshar Muscat opens its doors

Today's Supplier News

Medallia Research Finds 61% of Consumers Are Willing to Spend More for Personalized Experiences, But Only 25% of Experiences are Highly Personalized

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