NBTA Foundation

The majority of travel buyers (62%) are satisfied with their salaries, with average total compensation climbing five percent this year to $101,736 according to findings released today from the GBTA Foundation's annual 2011 Travel Management Compensation and Benefits Survey. Based on the responses of 255 corporate travel and meetings managers working in the U.S. and Canada, a large majority of travel managers (71%) also noted their travel departments haven't seen job cuts related to the economy.

"Despite global economic challenges, job security and compensation remain strong for travel buyers," said Craig Banikowski, GBTA Chairman. "Employers increasingly recognize that business travel is a strategic investment in growth and rely on their travel management teams to ensure a good return on that investment."

Key Findings:

Salary

Compensation levels for travel professionals tend to increase as total domestic travel spend increases. In 2011 average compensation by title is as follows:

  • Directors: 1% increase to $133,965
  • Managers/ Supervisors: 11% increase to $101,250
  • Coordinators/Specialists, Administrative Assistants: 5% increase to $62,514
  • In addition, two out of five respondents (40%) say their employer offers a stock option plan.

Responsibilities

  • Travel managers are increasingly responsible for global programs, with 69% of respondents indicating their program covers travelers based in other countries vs. 54% of respondents in 2010.
  • The role of travel managers is multifaceted. Classic duties include: negotiating with travel vendors (95%); administering corporate travel programs (91%); and developing and administering travel policy (84%).
  • Buyers also have responsibilities in other areas such as technology, including evaluating and applying new technology to travel management (80%) and developing travel risk management/travel security programs (50%).

Professional Development

  • Nearly 90% of respondents reported their convention attendance and professional association dues are benefits paid in full by their employer.
  • Nearly eight out of ten (78%) said their employers also covered continuing education.

"Companies recognize that travel managers are the key to developing and implementing strategic travel management programs and are investing in their continued education," Banikowski concluded. "Through professional development, business travel buyers will continue to improve their knowledge and skills, expanding their ability to support corporate travelers and help maximize the value of their companies' travel programs."

The 2011 Travel Management Compensation and Benefits Survey from the GBTA Foundation is an annual report based on the responses of 255 corporate travel and meetings managers working in the United States and Canada. The report is designed to allow individual travel managers to compare their compensation levels and benefits to those of their peers. The report provides detailed data on respondents' gender, job titles, professional certification, years of experience, and more.

This report is free of charge to all GBTA Members (gbta.org/foundation/resourcelibrary). Non-members may purchase the report through the GBTA Foundation at [email protected]. Members of the media seeking report details should contact GBTA Communications at [email protected].

About the GBTA Foundation

The GBTA Foundation is the education and research foundation of the Global Business Travel Association (GBTA), the world's premier business travel and corporate meetings organization.

Collectively, GBTA's 5,000-plus members manage over $340 billion of global business travel and meetings expenditures annually. GBTA provides its network of 17,000 business and government travel and meetings managers, as well as travel service providers, with networking events, news, education & professional development, research, and advocacy. The foundation was established in 1997 to support GBTA's members and the industry as a whole. As the leading education and research foundation in the business travel industry, the GBTA Foundation seeks to fund initiatives to advance the business travel profession. The GBTA Foundation is a 501(c)(3) nonprofit organization. For more information, see gbta.org and gbtafoundation.org

About the Global Business Travel Association

The Global Business Travel Association (GBTA) is the world's premier business travel and meetings trade organization headquartered in the Washington, D.C. area with operations on six continents. GBTA's members manage more than $345 billion of global business travel and meetings expenditures annually. GBTA delivers world-class education, events, research, advocacy, and media to a growing global network of more than 28,000 travel professionals and 125,000 active contacts.

About the GBTA Foundation

The mission of the GBTA Foundation, the US 501c3 charitable arm of GBTA, is to help the global business travel industry create a positive impact and a better future for people and the planet. The GBTA Foundation focuses on the strategy and execution of GBTA's global sustainability programs, supporting initiatives related to climate action; diversity, equity and inclusion; and other talent-related topics via education, research and advocacy.

Meghan Henning
+1 571 309 3961
GBTA