Opinion Articles

AI’s Flight Path: The Emergence of the Chief AI Officer (CAIO) in the Hotel and Airline Industries

The "Chief AI Officer"—or CAIO—is one of the hottest new job titles in the corporate circuit, and both the hotel and airline industries are embracing this role to stay competitive in the digital era.

Should restaurant owners encourage customers to pay by credit cards?

A recent discussion on LinkedIn prompted this post. There is a noticeable and growing trend to charge customers paying by credit card an additional fee.

Lessons From Gaming: What Can Hospitality Learn From Video Games?

Are you a PlayStation pro or a Nintendo novice? From consoles to PCs to phones, gaming is a multi-billion-dollar industry, with estimates valuing the worldwide market at around $350 billion.

Today's News

How well are you coaching your hotel teams?

In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially for reservations departments.

Faster Service, Happier Guests: How Technology Transformed Bohemia Suites’ F&B Operations

The Bohemia Suites & Spa Gran Canaria is beloved by its guests, significantly outperforming other luxury hotels in Europe based on online guest satisfaction ratings.

The Power of Networking at the Boutique Hotel Owners Conference

The Boutique Hotel Owners Conference, hosted by the Boutique Lifestyle Lodging Association (BLLA), stands as a pivotal event for the boutique and lifestyle hotel industry.

Quality Assurance in Higher Education: Role of Accreditation

Ensuring quality assurance in higher education is vital for maintaining institutional credibility and achieving academic excellence.

First-party data is key in a new era of digital advertising

Data and cookies have long been used in advertising to understand, target, retarget, track, and report on consumers’ purchasing journey.

Travel Prices Decline, Lead the Way for Overall Economy

Thursday’s Consumer Price Index (CPI) release for June reveals an encouraging trend: Inflation is easing across the board—and travel-related goods and services are at the forefront.

Japan’s Travel & Tourism Sector to Surpass Previous Records in 2024

The World Travel & Tourism Council (WTTC) 2024 Economic Impact Research (EIR) forecasts a record-breaking year for Japan’s Travel & Tourism sector, with its economic contribution, job numbers, and visitor spending, all set to reach historic levels.

AHLA statement on the Human Trafficking Awareness Training Recognition Act

American Hotel & Lodging Association (AHLA) Interim President & CEO Kevin Carey released the following statement today regarding the introduction of the Human Trafficking Awareness Training Recognition Act, which requires the Department of Homeland Security (DHS) to establish a certification program for businesses that train their employees to recognize and respond to suspected human trafficking.

citizenM redefines the hybrid work experience with the launch of co-working

In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program to include co-working benefits across its portfolio of 34 hotels (and counting) worldwide.

Preparing an Inclusive Next Generation of Hospitality Professionals, Innisfree Hotels Partners With Project SEARCH To Train Young People with Disabilities

Innisfree Hotels prides itself on being an Employer of Choice in the communities across the Southeastern U.S.

Saif Eddin Mohammed Appointed General Manager at Holiday Inn Suites Kuwait Salmiya

Jann Kaiser Appointed General Manager at Four Seasons Astir Palace Hotel Athens, Italy

Nenad Praporski Appointed General Manager at Fairmont Grand Del Mar in San Diego - CA, USA

First ECHO Suites Extended Stay by Wyndham Opens in South Carolina

Great Wolf Lodge Grand Mound Celebrates Completion of Expansive $40 Million Renovation

The Hilton Burlington Lake Champlain Makes Full Transition to Hotel Champlain, Curio Collection by Hilton

Reuben Brothers Appoints Auberge Resorts Collection to Operate Cambridge House in Mayfair

HNtv

HITEC Rewind: Ryan King on Enhancing Guest and Employee Experiences with Shiji

In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Hospitality Net’s Simone Puorto sat down with Ryan King, Senior Vice President, Americas at Shiji Group.

HITEC Rewind: Warren Dehan on the Evolution of PMS and AI Integration with Maestro PMS

In a recent one-on-one interview recorded during the HITEC 2024 event in Charlotte, Hospitality Net’s Simone Puorto sat down with Warren Dehan, President of Maestro PMS.

Today's Supplier News

Renowned Spanish Hotel Brand Globales Adopts SiteMinder Revenue Technology Across 54-Property Portfolio

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