HN World Panel

Digital Workers in Hospitality – What Does the Future Hold?

10 Experts shared their view

Opinion Articles

AI and the transformative era of revenue management

From personalized pricing to emerging booking channels, AI is set to reshape revenue management, guest experience, and overall business strategy.

Revenue and Marketing should be working on the same KPIs

Sometimes I speak with marketing people and realize they have no idea how their work affects revenue—and worse, they’re not even interested.

Convenience Is King: Creating Experiences and Crafting Products for Today’s Customer

I’ve written about creating convenient, frictionless experiences many times in the past, and I will continue to do so in the future as it may be one of the most important customer experience strategies in our arsenal of tactics for getting customers to come back again and again.

Top 10 Tech Trends Transforming Hospitality in 2025

AI is no longer just a digital concierge that answers basic guest inquiries. Today, AI is capable of acting as a fully-autonomous, artificial travel agent that shapes the entire travel experience, from tailoring booking preferences and suggesting personalised itineraries, to managing real-time updates and gathering feedback through post-stay surveys.

Driving Direct Bookings and Revenue with This Free 2025 Hotel Promo Calendar

Running a hotel is about more than just providing great service—it’s about understanding when and how to connect with your guests.

Today's News

Record-Breaking 6,378 Hotel Projects as U.S. Hotel Pipeline Continues to Rise

Hotel construction in the United States hit new historic levels in the fourth quarter of 2024, according to Lodging Econometrics’ (LE’s) latest Hotel Construction Pipeline Trend report.

GBTA Expands Presence in Australia with the Addition of New Advisory Board and Local Leadership

The Global Business Travel Association (GBTA), the world’s premier business travel and meetings trade organization, is strengthening its expanding commitment to global business travel with the formation of a new country-level GBTA Advisory Board in Australia.

U.S. Hotel Development Booms: Dallas Pipeline Tops 200 Projects, Southern Markets Dominate Future Growth

The latest United States Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that Dallas is leading the nation’s hotel construction pipeline with a record-breaking 204 projects totaling 23,669 rooms.

Consumers in favour of sustainable travel but cost is king, reveals WTTC report

The World Travel & Tourism Council (WTTC) unveiled its latest report today, exploring the critical gap between travellers’ desire for sustainable options and their actual behaviour.

U.S. hotel ADR and RevPAR grew at lowest rate since 2020

The U.S. hotel industry reported record-high average daily rate (ADR) and revenue per available room (RevPAR), but the country’s growth rate was its lowest since the declines of 2020, according to CoStar’s 2024 year-end data.

Procure Impact Co-Founders Lauren McCann, Jen Collins to receive Arne Sorenson Social Impact Leadership Award

The American Hotel & Lodging Association (AHLA), the AHLA Foundation, and the BHN Group/Northstar Travel Group announced today that the co-founders of Procure Impact, the B2B marketplace for products that support workers in overlooked communities, have been named this year’s recipients of the Arne Sorenson Social Impact Leadership Award.

Randy Jones Appointed Chief Accounting Officer at Remington Hospitality in Dallas - TX, USA

Fernando Santana Appointed Managing Director at Grand Hyatt Vail - CO, USA

Joanne White Appointed General Manager at Holiday Inn Milton Keynes Central, United Kingdom

Toby March Appointed Executive Vice President – Americas at Rategain in Southlake - TX, USA

Justin Farmer Appointed Chief Growth Officer at MMGY Global in Overland Park - KS, USA

W Hotels Debuts Sweeping Transformation of W Austin, Inspired by the City’s Musical Roots and Natural Beauty

Related Group And BH Group Launch Viceroy Residences Aventura

St. Regis Hotel Opens on Aruba’s Coveted Palm Beach Coast

Mandarin Oriental Announces New Luxury Resort in Puerto Rico

Tribute Portfolio Debuts in the Chicago Loop with the Opening of THE MIDLAND HOTEL, Chicago

Marriott International and Al Qimmah Hospitality Sign Agreement to Open the World’s Largest Courtyard by Marriott in Saudi Arabia

Featured Event

HVS Forecast 2025 Webinar

During this live webinar, our Consulting & Valuation specialists will help you understand the latest hotel value trends, including our updated forecasts for occupancy, ADR, and RevPAR.

Today's Supplier News

PAS to Sponsor All Three 2025 Global Infor Hospitality Customer Days Events

New SiteMinder Report Reveals Hotel Revenue up to 60% Higher from a Direct Booking than Other Booking Sources

Premium Alpine resort Bergdorf Priesteregg adopts Shiji PMS and technology to enhance the guest experience

CITY STAY moves their entire portfolio of serviced apartments to Mews

Hapi and Revinate Team Up to Enable Hoteliers to Drive Direct Bookings Quickly and at Scale

CHMWarnick Unveils Proph+IT™: A Game-Changing Data Platform for Hotel Owners and Operators

RateGain Appoints Toby March as Executive Vice President – Americas

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