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How To Implement A Front Desk Upsell Program That Outperforms Your Prearrival Email Campaign
Opinion

How To Implement A Front Desk Upsell Program That Outperforms Your Prearrival Email Campaign

Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations. That’s not to say that pre-arrival emails that market upsell opt...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Doug Kennedy
by Doug Kennedy
27 August 2024Kennedy Training Network (KTN)Education & Professional Development
How To Implement A Front Desk Upsell Program That Outperforms Your Prearrival Email Campaign
Press Release

The Oberoi Group Celebrates 90 Years of Excellence with the Launch of The Oberoi Group Scholarship Program

The Oberoi Group, renowned worldwide for its commitment to excellence and unparalleled hospitality, is proud to celebrate its 90th anniversary. Marking this significant milestone, The Oberoi Group announced the launch of The Oberoi Group Scholarship...

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The Oberoi Group Celebrates 90 Years of Excellence with the Launch of The Oberoi Group Scholarship Program23 August 2024OberoiEducation & Professional Development
The Oberoi Group Celebrates 90 Years of Excellence with the Launch of The Oberoi Group Scholarship Program
Press Release

How 2 successful entrepreneurs created China’s top cocktail bar

Nestled amongst a quaint row of shops in Guangzhou’s West Temple Front Street, Hope & Sesame started when speakeasies were an unknown concept in Guangzhou back in 2016. Founded by EHL Hospitality Business School alumni and successful entrepreneurs B...

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How 2 successful entrepreneurs created China’s top cocktail bar23 August 2024EHLEducation & Professional Development
How 2 successful entrepreneurs created China’s top cocktail bar
From EHL to entrepreneurship: Transforming China’s cocktail scene
Press Release

From EHL to entrepreneurship: Transforming China’s cocktail scene

Since opening their first bar in 2016, they have launched several new venues across Guangzhou and Shenzhen. They also run one of China’s top Food & Beverage (F&B) consultancy firms and have received major accolades, with their bar named Mainland Chi...

EHL Hospitality Business School
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From EHL to entrepreneurship: Transforming China’s cocktail scene19 August 2024EHLEducation & Professional Development
From EHL to entrepreneurship: Transforming China’s cocktail scene
Press Release

Crafting your future: The world’s top hospitality management degrees

You’re an ambitious student with a flair for the finer things in life. A career in hospitality management could be your perfect match. But with countless options worldwide, choosing the right degree program can be overwhelming. This guide will illum...

EHL Hospitality Business School
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Crafting your future: The world’s top hospitality management degrees16 August 2024EHLEducation & Professional Development
Crafting your future: The world’s top hospitality management degrees
Press Release

HSMAI Europe Launches Commercial Career Start Program

As one of the HSMAI Region Europe important strategic priorities for the coming years is to inspire the next generation of leaders in the hospitality industry, we are thrilled to announce the launch of the HSMAI Europe Commercial Career Start Progra...

HSMAI Region Europe
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HSMAI Europe Launches Commercial Career Start Program15 August 2024HSMAI EuropeEducation & Professional Development
HSMAI Europe Launches Commercial Career Start Program
Press Release

CHLA Hospitality Foundation Awards $175,000 for 62 College Scholarships

Sixty-two students pursing hospitality, tourism and culinary arts degrees at 14 California colleges and universities have been awarded more than $175,000 in scholarships by the California Hotel & Lodging Association Hospitality Foundation.

California Hotel & Lodging Association (CHLA)
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CHLA Hospitality Foundation Awards $175,000 for 62 College Scholarships14 August 2024CH&LAEducation & Professional Development
CHLA Hospitality Foundation Awards $175,000 for 62 College Scholarships
UN Tourism Spearheads Executive Training on rural Development in Asia and Pacific
Press Release

UN Tourism Spearheads Executive Training on rural Development in Asia and Pacific

Held in Bandar Seri Begawan, Brunei (5-6 August 2024) the two-day titled ‘Practical Approach to Strategy and Product Development’ event brought together officials responsible for rural tourism strategy and product development from National Tourism A...

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UN Tourism Spearheads Executive Training on rural Development in Asia and Pacific12 August 2024UN TourismEducation & Professional Development
UN Tourism Spearheads Executive Training on rural Development in Asia and Pacific
New International Hospitality Academy Launched
Press Release

New International Hospitality Academy Launched

This month a new hospitality educational programme, Kepler International Hospitality Academy (KIHA) announces its inaugural edition, taking place in Amsterdam on 7 October 2024. The first of its kind, KIHA’s mission is to evolve current luxury hospi...

Kepler International Hospitality Academy (KIHA)
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New International Hospitality Academy Launched 2 August 2024KIHAEducation & Professional Development
New International Hospitality Academy Launched