FCS expands further by establishing presence in the Middle East & Africa
FCS appoints new Senior Director of Sales & Channels to open Dubai office and support exponential business growth
Dubai – FCS Computer Systems (FCS), a leading provider of innovative hospitality technology solutions, has appointed Mansoor Khan as Senior Director of Sales & Channels to lead the company's expansion in the Middle East and Africa, where demand for FCS' integrated hospitality suite is growing at an incredible rate.
"We are thrilled to welcome Mansoor to FCS, as he brings with him a wealth of international experience and expertise in hospitality technology. The hospitality sector in the MEA region is setting the pace for innovation, which has generated high demand for our comprehensive new suite of tools and solutions. By providing a unique platform for optimization and cross departmental communication, FCS enables hotels to have greater focus on their guests." said Pascale S. Chatelain, Vice-President Global Sales, Marketing and Channels.
FCS' advanced, state-of-the-art, logic-driven technology empowers hotel staff to streamline processes and operations, improve productivity, increase efficiency, and save time and money, while improving guest interaction, service and satisfaction.
"Today, providing our guests with outstanding customer service is essential to building loyalty and long-lasting relationships, because guest service helps us create great advocates for our hotel. FCS has helped us build that loyal bond between our guests and the Wyndham hotel brand, with their innovative Housekeeping and Engineering applications – equipping us with better control and efficient monitoring," said Atul Gupta, Regional Director IT for Middle East & Africa, Wyndham Hotel Group.
Mansoor Khan, an accomplished business development strategist, has worked in Europe, America and the Middle East for over 20 years, with technology companies such as Infor, Al Futtaim Technologies, Oasys Infotech and Key Information Technology. Known and respected for his in-depth knowledge of hospitality technology solutions, Mansoor will work closely with FCS' regional clients to assist them in leveraging FCS solutions to produce sustainable and profitable results.
Commenting on his appointment, Mansoor said: "I am very excited to be joining FCS at a time when demand for our solutions is higher than ever, with more and more hoteliers realizing the benefits of automated processes that lead to performance optimization. I look forward to working with our clients to identify solutions that enhance results and further improve revenue streams."
FCS thrives on continual software solutions innovation that maximizes employee efficiency and guest satisfaction, with a proven return on investment. For more information, visit www.fcscs.com
About FCS Solutions
FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.
Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.
FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.
Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.