Third-quarter 2023 revenue of €1,286 million up 13% like-for-like

REVPAR UP 15% COMPARED WITH Q3 2022
UPGRADED REVPAR GROWTH GUIDANCE FOR 2023
EBITDA EXPECTED TO IMPROVE AT BETWEEN €955 MILLION AND €985 MILLION

The Group’s strong performance during the quarter illustrates once again the strength of business momentum in all of our markets, notably in Asia, and for the brands in our two segments: Premium, Midscale and Economy, on the one hand, and Luxury and Lifestyle on the other. For Accor, this is the 6th consecutive quarter of growth since the return to post-pandemic business levels. These positive trends and our strict financial and operational discipline enable us, once again, to raise our RevPAR and EBITDA guidance for the year. Sébastien Bazin, Chairman and Chief Executive Officer of Accor

Hotel demand remained very strong throughout Q3 with RevPAR up 15% compared with prior year despite a very high comparable basis (RevPAR in Q3 2022 was up 14% compared with Q3 2019).

The underlying dynamics observed in previous quarters remained constant, with average price still high and a marked improvement in the occupancy rate which slightly lags the level of 2019.

All regions and segments contributed through solid operating performances, even if the first signs of normalization of activity growth are materializing after several quarters of intense recovery.

In third-quarter 2023, Accor opened 73 hotels, for around 9,200 rooms, and has thus achieved net unit growth of 3% over the last 12 months. At end-September 2023, the Group had a hotel portfolio of 812,425 rooms (5,537 hotels) and a pipeline of around 219,000 rooms (1,273 hotels).

For 2023, the Group is confirming its forecast of net unit growth in the network between 2% and 3%.

Consolidated revenue

The Group reported third-quarter 2023 revenue of €1,286 million, up 13% like-for-like (LFL) versus Q3 2022. This growth breaks down into a 13% increase for the Premium, Midscale and Economy Division and 17% for the Luxury & Lifestyle Division.
Changes in the scope of consolidation, mainly due to the consolidation of Paris Society in the Luxury & Lifestyle Division (Hotel Assets & Other segment), contributed positively by €85 million.
Currency effects had a negative impact of €98 million, stemming mainly from the Australian Dollar (-11%), the US dollar (-7%) and the Turkish Lira (-38%).

Premium, Midscale and Economy revenue

Premium, Midscale and Economy, which includes fees from Management & Franchise (M&F), Services to Owners and Hotel Assets & Other activities of the Group's Premium, Midscale and Economy brands, generated a revenue of €767 million, up 13% LFL versus Q3 2022. This increase is in line with the activity recovery over the period.

Management & Franchise (M&F) revenue stood at €225 million, up 17% LFL versus Q3 2022 and in line with the increase in RevPAR over the period (+15%). The regional performance of Management & Franchise is detailed in the pages hereafter.

Services to Owners revenue which includes the Sales, Marketing, Distribution and Loyalty activities, as well as shared services and the reimbursement of hotel staff costs, came to €279 million in Q3 2023, up 11% LFL year on year. Reimbursements of hotel personnel costs were lower than in the third quarter of 2022, which included the re-invoicing of costs incurred under the accommodation management agreement for the Football World Cup in Qatar in 2022. Services to Owners revenue excluding the reimbursements of hotel personnel costs grew at a higher pace than RevPAR growth.

Hotel Assets & Other revenue was up 10% LFL relative to Q3 2022. This segment, closely linked to business in Australia, was impacted by a less favorable base effect owing to the recovery in leisure tourism which materialized earlier than in the rest of the Group.

Luxury & Lifestyle revenue

Luxury & Lifestyle, which includes fees from Management & Franchise (M&F), Services to Owners and Hotel Assets & Other activities of the Group's Luxury & Lifestyle brands, generated revenue of €539 million, up 17% LFL versus Q3 2022.

Management & Franchise (M&F) revenue stood at €108 million, up 11% LFL versus Q3 2022, driven by RevPAR growth. Based on the current macroeconomic and geopolitical environment, the Group has decided to adopt a cautious approach to the recognition of incentive fees for hotels under management contracts.

Services to Owners revenue which includes the Sales, Marketing, Distribution and Loyalty activities, as well as shared services and the reimbursement of hotel staff costs, came to €343 million in Q3 2023, up 18% LFL compared with Q3 2022. The increase in revenue, higher than the RevPAR variation, reflects the greater contribution from distribution channels (notably direct and indirect web channels) on which Accor collects fees.

Hotel Assets & Other revenue was up 20% LFL relative to Q3 2022. Reported revenue includes a significant scope effect following the consolidation of Paris Society at end-2022.

Management & Franchise (M&F) revenue

Management & Franchise (M&F) revenue stood at €334 million, up 15% LFL versus Q3 2022. This reflects the growth in RevPAR in the different Group regions and segments that reached +15% compared with Q3 2022. Potential distortions between M&F revenue and RevPAR reflect mainly the differences in recognition of incentive fees of hotels as part of management contracts in Q3 2023 and Q3 2022.

The Premium, Midscale and Economy division reported RevPAR up 15% compared with Q3 2022, two-thirds driven by prices.

The Europe North Africa (ENA) region posted RevPAR up 9% relative to Q3 2022.
In France, which represents 44% of the region's room revenue, business benefited from the increase in international leisure tourists to Paris, offsetting weaker domestic tourist numbers. In September, the rest of France was boosted by the Rugby World Cup and more particularly in cities where hotel supply is more limited such as Lille and Nantes.
In the United Kingdom, which represents 13% of the region's room revenue, RevPAR trends were comparable with France thanks to the influx of international tourists which benefited London more than other cities.
In Germany, which accounts for 13% of the region's room revenue, RevPAR saw more moderate growth than in France and the United Kingdom. This market remains particularly dependent on large events, such as trade fairs, shows and conventions, which did not return to their pre-Covid levels.
The Middle East Africa Asia-Pacific (MEA APAC) region reported a 25% increase in RevPAR compared with Q3 2022, benefiting from a considerable rebound in activity in Asia.
Accounting for 22% of the region's room revenue, the Middle East continued to post solid price growth. Occupancy rates improved slightly as they have now returned to pre-Covid levels. The two major religious pilgrimages linked to Ramadan (early in the second quarter) and the Hajj (end of the second quarter) were key drivers of activity in first half of the year, explaining the more normalized growth in RevPAR in Q3.
The Pacific, which accounts for 27% of room revenue for the region, reported relatively moderate growth in domestic customer numbers but benefited from a recovery in international business customers from Asian countries.
South-East Asia, which accounts for 28% of the region's room revenue, reported strong RevPAR growth, notably in Singapore. The return of international business customers to the country enabled a sharp increase in prices.
In China, which represents 23% of room revenue for the region, the recovery continued, and RevPAR is now slightly above 2019.
The Americas region, which mainly reflects the performances of Brazil (63% of room revenue for the region), began a stabilization phase. Indeed, Brazil exceeded its pre-crisis occupancy rate since the second quarter of 2022 and growth is now driven by prices.

The Luxury & Lifestyle division reported a 14% increase in RevPAR compared with Q3 2022, also two-thirds driven by prices.

Luxury, which accounts for 77% of the division's room revenue, posted a 15% increase in RevPAR compared with Q3 2022, driven by volumes and prices. The latter are still increasing but approaching a stabilization phase, notably for the Fairmont hotels in North America.
Lifestyle RevPAR increased by 12% compared with Q3 2022. This segment had benefited from a faster recovery than Premium, Midscale and Economy segments after the Covid crisis, the base effect (i.e. comparison with 2022) is therefore less favorable.

Outlook

Based on the performance over the first nine months of the year and considering the known-to-date macroeconomic and geopolitical uncertainties, the Group raises its guidance for fiscal year 2023:

Growth in RevPAR now expected to slightly exceed 20% (previously at the top end of the 15-20% range);
Consolidated EBITDA now expected between €955 million and €985 million (previously between €930 million and €970 million)

Events from July 1st, 2023 to October 26th, 2023

Acquisition of Potel & Chabot

Accor acquired a 63% stake in Potel & Chabot, in addition to the 37% already owned by the Group, becoming the sole shareholder. Potel & Chabot will be consolidated within the Group's Luxury & Lifestyle division.

Hybrid bond refinancing

In October 2023, Accor successfully completed the January 2019 hybrid bond refinancing transaction:

On October 2, Accor issued perpetual hybrid bonds for an amount of €500 million with a 7.25% coupon. The transaction was oversubscribed four times reflecting renewed investors’ confidence in the credit quality and the growth potential of the Group;
On October 10, Accor successfully completed the refinancing of its January 2019 hybrid bond following the completion of the Tender Offer on a perpetual hybrid bond (4.375% coupon) for a total amount of €442 million. Pursuant to the terms and conditions of the bonds, the Company exercised its clean-up call option for €58 million at their principal amount.

€400 million share buyback program

On October 10, following its return to a S&P Investment Grade rating and the successful refinancing of the January 2019 hybrid bond, Accor launched a €400 million share buyback program, consistent with the commitment it made to return €3 billion to shareholders over the 2023-27 period.

RevPAR excluding tax per segment – Q3 2023

RevPAR excluding tax per segment – YTD 2023

Hotel portfolio – September 2023

About Accor, a world-leading hospitality group

Accor is a world leading hospitality group offering experiences across more than 110 countries, over 5,700 properties, 10,000 food & beverage venues, wellness facilities or flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing more than 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. Accor is focused on driving positive action through business ethics, responsible tourism, environmental sustainability, community engagement, diversity, and inclusivity. Founded in 1967, Accor SA is headquartered in France and publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.

Charlotte Thouvard
Senior Vice President Group External Communications
Accor