Hoteliers & Influencers - Five questions answered
What is a hotel influencer?
A hotel influencer is a social media personality who creates content related to travel and accommodations, particularly hotels. They typically have a large following on social media platforms such as Instagram, YouTube, or TikTok, and are seen as experts in the travel and hospitality industry.
Hotels may work with influencers in a variety of ways to promote their brand and increase their visibility. Some hotels may offer complimentary stays or other perks in exchange for the influencer creating content about their property and sharing it with their followers. Others may pay influencers to create sponsored content, such as a video tour of the hotel or a review of their experience.
Influencers can also help hotels increase their online presence by tagging the hotel in their posts, using specific hashtags, and sharing their experience with their followers. This can lead to increased brand awareness and potentially attract new customers to the hotel.
Overall, hotels work with influencers as a marketing strategy to reach a larger audience and increase their visibility in the competitive hospitality industry.
What is the cost of working with a hotel influencer?
The cost of using a hotel influencer can vary depending on several factors such as the influencer's level of expertise, their social media following, the type and scope of the campaign, and the influencer's negotiation power.
Some influencers may be willing to work for free in exchange for complimentary accommodations or other perks, while others may charge a fee for their services. The fee can range from a few hundred to several thousand dollars per post or campaign, depending on the influencer's popularity and the scope of the project.
It is essential to note that the cost of using a hotel influencer is not just limited to their fee or complimentary stays. Hotels may also incur additional expenses related to the campaign, such as production costs, travel expenses, and any other incentives offered to the influencer.
Ultimately, the cost of using a hotel influencer will depend on the specific project's details and the influencer's rates and negotiation power. Hotels should carefully consider the benefits of working with an influencer and ensure that the cost aligns with their overall marketing budget and goals.
How to measure the success of an influencer campaign?
There are several ways to measure the effectiveness of an influencer campaign, including:
- Engagement Metrics: One of the most straightforward ways to measure an influencer's effectiveness is to track the engagement on their content. This includes likes, comments, shares, and other interactions. High engagement rates indicate that the influencer's content is resonating with their audience and can lead to increased brand awareness and potential sales.
- Reach and Impressions: Reach refers to the number of unique people who see an influencer's content, while impressions refer to the total number of times the content is viewed. By tracking these metrics, hotels can gauge the influencer's reach and potential impact on their target audience.
- Website Traffic: Hotels can track website traffic during and after the influencer campaign to see if there is an increase in visitors. This can indicate that the influencer's content is driving interest in the hotel and encouraging potential customers to learn more.
- Sales and Bookings: Ultimately, the most critical metric for hotels is the impact on their bottom line. Tracking sales and bookings during and after the influencer campaign can help hotels determine if the influencer's content is driving business and increasing revenue.
- Surveys and Feedback: Hotels can also gather feedback from customers who were influenced by the campaign to gain insights into their experience and whether the influencer's content had an impact on their decision to book with the hotel.
Overall, measuring the effectiveness of an influencer campaign requires a combination of quantitative and qualitative data to determine the impact on brand awareness, engagement, and revenue.
What are the downsides of working with influencers?
While using a hotel influencer can be an effective marketing strategy for hotels, there are also potential downsides to consider:
- Lack of Control: When working with an influencer, hotels are essentially handing over their brand reputation to the influencer. This can be risky as the influencer's actions and behavior outside of the campaign can reflect on the hotel negatively.
- Inauthenticity: Influencer marketing can sometimes come across as inauthentic, especially if the influencer's followers feel that the content is forced or insincere. This can lead to a negative perception of the hotel and potentially harm its reputation.
- High Costs: As previously mentioned, working with a hotel influencer can be expensive. The costs can include not just the influencer's fees but also production costs, travel expenses, and other incentives. If the campaign does not generate the desired results, it can be a significant investment with little return.
- Short-Term Gains: Influencer marketing can be effective in generating short-term gains such as increased brand awareness and engagement. However, the impact on long-term growth and revenue is often uncertain.
- Legal Risks: There are legal risks associated with influencer marketing, such as disclosure and transparency requirements. Failure to comply with these regulations can result in fines and legal action.
Overall, while using a hotel influencer can have significant benefits, it is important for hotels to consider the potential downsides and weigh the risks and rewards carefully. A well-planned and executed influencer campaign can generate positive results, but it is essential to do it in a way that aligns with the hotel's values and goals.
How to find hotel influencers?
There are several ways to find hotel influencers for a marketing campaign:
- Social Media Platforms: Social media platforms such as Instagram, Twitter, and TikTok are excellent places to find hotel influencers. Use relevant hashtags and search terms to find influencers who specialize in travel and hospitality.
- Influencer Marketing Platforms: There are several influencer marketing platforms that connect hotels with influencers. These platforms allow hotels to search for influencers based on specific criteria, such as location, niche, and audience size.
- Google Search: A simple Google search can also yield results for hotel influencers. Look for blogs and websites that specialize in travel and hospitality and reach out to influencers directly.
- Recommendations: Recommendations from friends or colleagues in the hospitality industry can also be a great way to find hotel influencers. Ask for referrals or look for influencers who have worked with other hotels in the past.
- Attend Events: Attending industry events such as travel conferences or trade shows can provide opportunities to network with influencers in person and form relationships for potential collaborations.
Overall, finding the right hotel influencer for a marketing campaign requires research and outreach. It is important to select an influencer who aligns with the hotel's values and target audience and has a track record of producing high-quality content that resonates with their followers.