In a difficult economy, hospitality budgets, especially in the area of information technology (IT), are tight. This leads to increased scrutiny over requests for capital and the need for more rigor and disciplined approaches to evaluating how limited capital will be used and for what key projects or strategic initiatives. For an IT project to be approved, its business case must be rock solid and bullet-proof. The expected returns must be carefully and completely documented, and they must outweigh the project’s costs and risks (both actual and perceived).

Elizabeth L. Ivey is a senior technology strategist with HVS International, a global hospitality consulting firm. She can be reached at (303) 443-3933 ext. 220 or [email protected].

HVS International is a hospitality services firm providing industry skill and knowledge worldwide. The organization and its specialists possess a wide range of expertise and offer market feasibility studies, valuations, strategic analyses, development planning, and litigation support. Additionally, HVS International supplies unique knowledge in the areas of executive search, investment banking, environmental sustainability, timeshare consulting, food and beverage operations, interior design, gaming, technology strategies, organizational assessments, operational management, strategy development, convention facilities consulting, marketing communications, property tax appeals and investment consulting. Since 1980, HVS International has provided hospitality services to more than 10,000 hotels throughout the world. Principals and associates of the firm have authored textbooks and thousands of articles regarding all aspects of the hospitality industry. Click here for more...

Leora Lanz
HVS Sales & Marketing Services
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