EI AHLA

LANSING, Michigan | Creating and managing hospitality facilities requires special knowledge and skills. The third edition of Hospitality Facilities Management and Design, published by the Educational Institute of the American Hotel & Lodging Association, provides readers with a comprehensive introduction to the key issues involved in keeping a hotel’s physical plant running efficiently.

Written by David M. Stipanuk, a professional engineer and member of the property asset management faculty of the School of Hotel Administration at Cornell University, this new edition of Hospitality Facilities Management and Design takes a systems approach to hospitality facilities issues. Readers will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.

Special features throughout the book highlight practical examples of hospitality facilities management in action, while new case studies provide a real-world perspective on facilities and design issues.

Hospitality Facilities Management and Design, third edition, is available to hospitality industry customers for $53.95 for AH&LA members ($71.95 for non-members). Call 800-752-4567 or order online at . Academic customers should call their account executive at 800-344-4381 for school pricing. Outside the U.S. and Canada, call 407-999-8100.

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to support AH&LA by becoming the preferred provider to the lodging industry, hospitality schools, and related hospitality industries both domestically and internationally by developing and providing quality resources to train, educate, and certify hospitality professionals.

Elizabeth Johnson
Marketing and Communications Manager
517-318-2359
AH&LA