Guestline installs Best Western Two Way PMS Interface in Bangladesh
Guestline have undertaken their first international installation of the Best Western Two Way PMS Interface into the Best Western PLUS Maple Leaf Hotel, Bangladesh.
Guestline's cloud hosted property management system, Rezlynx, Online Booking Manager and EPoS were implemented as part of the overall site install to provide an integrated reservation solution that complies with the Best Western mandate.
The solutions will enable the hotel to offer live online availability on their own website that obeys the rate management controls within the PMS to help drive direct bookings and generate additional revenue whilst reducing commission costs.
The advanced features of Guestline's Online Booking Manager and shopping basket functionality make multiple room reservations and bookings for different room types effortless, substantially reducing booking times and improving customer service. The tool also provides the hotel with the opportunity to add upsells and photos thereby increasing average room rates.
The Best Western PLUS Maple Leaf Hotel has 56 bedrooms alongside a spa, restaurant and is conveniently located within walking distance of Hazrat Shahjalal International Airport.
Johor Uddin Titu – IT Manager, Best Western PLUS Maple Leaf, Dhaka, Bangladesh
said 'I cannot speak highly enough of Guestline, from the outset of our communications with them they have provided outstanding customer service. The Guestline International team has always been on hand to assist with any queries we had and delivered a seamless installation of their Rezlynx PMS system, the Two-Way Interface to the Best Western Central Reservation platform and Point of Sale products.
We find the system's functionality has greatly increased efficiency and saves our staff time and effort which allows them to concentrate on looking after our guests. There is also the added benefit of a comprehensive reporting suite that is relevant and up to date to help us make key decisions.'
Also commenting on the news, Rupert Gutteridge – Sales and Marketing Director at Guestline added 'Guestline's global division is run from our office in Bangkok, Thailand which was set up in 2013 to oversee client operations in Asia Pacific. Already well established, the division currently serves over 30 clients with Rezlynx PMS and Distribution systems. Kitti Pornsiwakit, the Regional Director for Guestline Asia has over 15 years' experience in the hospitality industry. Kitti and his team has helped Guestline develop systems in a number of hotel chains and independent hotels across Thailand, Australia, Cambodia, New Zealand and Bangladesh.'
About Guestline
Guestline (an Access Company) provides the hospitality industry with innovative property management, guest engagement, payment and distribution software.
Since 2003, Guestline's cloud-based solutions equip any sized hotel or group with everything to successfully run the business and generate more revenue - from intuitive PMS and booking software to fully unified channel management and payment solutions.
Guestline's feature-rich portfolio includes PMS, CRS, Conference & Banqueting, Channel Manager, EPoS, Internet Booking Engine, GuestPay Payments and GuestStay Guest Experience. With over 500 integrations, Guestline offers its 3,000 clients a flexible, cost-effective, multi-functional system that allows them to stand out in an increasingly competitive marketplace.
Discover more at guestline.com
Sophie Cartwright
Marketing & Communications Manager
01743 282300
