Tim Sullivan has been at the head of Cendyn since June 2020 but his familiarity with the hotel industry and its accompanying technology is decades in the making. As the company continues to grow organically, and through acquisition, innovation and focus will be a key elements of its success. Alan Young of Puzzle Partner poses several questions to Tim about his vision of the future. What will the hotel industry look like in the next few years? What can hoteliers expect from new and constantly evolving guest expectations? What will Cendyn look like in the future?

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