Opinion

Junk Fees are banned in California as of July 1, 2024! What does the California Junk Fee Law (SB 478) mean?

California businesses brace for Senate Bill 478‘s impact. SB 478 was signed by Governor Newsom in October 2023 and became effective July 1, 2024. It cracks down on hidden fees, often referred to as “junk fees” and “drip pricing” (because the full co...

Mark Adams
Mark Adams
Experienced trial lawyer and a member of JMBM’s Global Hospitality Group® and Chinese Investment Group™
JMBM
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Mark Adams
by Mark Adams
13 May 2024JMBMNational & International Policy
JMBM Global Hospitality Group
Opinion

The American Privacy Rights Act – What Does it Mean for Hotel Companies?

On April 7, 2024, the United States House Committee on Energy and Commerce released the American Privacy Rights Act (APRA). While every Congress for more than a decade has introduced multiple proposals to address privacy rights on a national scale, ...

Robert E. Braun
Robert E. Braun
Partner, Jeffer Mangels Butler & Mitchell, LLP
JMBM
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Safety & Security
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Robert E. Braun
by Robert E. Braun
6 May 2024JMBMNational & International Policy
JMBM Global Hospitality Group
Opinion

EU’s new digital ID: A game changer for hotels

In a significant move for secure online interactions, the European Union just approved a new framework for a European digital identity (eID) this past March. This development underscores the growing importance of digital identity, which encompasses ...

Pedro Torres
Pedro Torres
Founder and CEO, Youverse
Youverse
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Pedro Torres
by Pedro Torres
2 May 2024YouverseNational & International Policy
Youverse
The Hidden Power of Travel
Opinion

The Hidden Power of Travel

"Where are you from?" A seemingly simple question that I constantly grapple with. Does it refer to my place of birth, my current residence, or the roots of my culture? These days, I often say: "I was born in London, my heart is Brazilian, and I live...

Maria Rocha Barros
Maria Rocha Barros
Sr. Vice President and Chief Legal Officer
Booking.com
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Maria Rocha Barros
by Maria Rocha Barros
29 April 2024Booking.comNational & International Policy
The Hidden Power of Travel
A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry
Opinion

A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry

The impending EU AI regulations present a dynamic landscape for the hospitality industry. This paper explores the potential impact on compliance, operations, guest experience, and innovation. We aim to equip stakeholders with a forward-looking analy...

Terence Ronson
Terence Ronson
Hospitality Professional, Technology Consultant, Public Speaker and Inventor
Pertlink Limited
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Chatbots, Robotics & AI
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National & International Policy
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Terence Ronson
by Terence Ronson
18 March 2024Pertlink LimitedNational & International Policy
A Consultant’s Perspective on Potential EU AI Regulations and Their Impact on the Hospitality Industry
Indian Hospitality Industry: Navigating Recovery and Embracing Transformation in 2023
Opinion

Indian Hospitality Industry: Navigating Recovery and Embracing Transformation in 2023

In the dynamic landscape of India’s travel and tourism industry, 2023 marks a year recovery. This is the key finding of the inaugural Indian Accommodation Barometer – a joint project between Booking.com and Statista.

Yang Li
Yang Li
Head of Public Affairs, Asia Pacific at booking.com
Booking.com
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Yang Li
by Yang Li
27 November 2023Booking.comNational & International Policy
Indian Hospitality Industry: Navigating Recovery and Embracing Transformation in 2023
Opinion

How carrying the founder’s name disciplines Swiss family firms

Credit Suisse’s recent troubles can partly be put down to a series of scandals that have eroded confidence in this banking giant. Indeed, a company’s reputation can be totally ruined by the uncovering of accounting irregularities. If all companies w...

Cédric Poretti
Cédric Poretti
Assistant Professor of Accounting at EHL
EHL
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Finance
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Cédric Poretti
by Cédric Poretti
20 November 2023EHLNational & International Policy
EHL Hospitality Business School
The European travel accommodation sector transformed. What’s next?
Opinion

The European travel accommodation sector transformed. What’s next?

Travel is a force for good in the world, and it is also a powerful economic engine. Before the pandemic, WTTC calculated that the tourism sector was responsible for 1 in 5 new jobs and accounted for roughly 10% of global GDP and an equal share of em...

Inge Janssen
Inge Janssen
Director Public Affairs, EMEA
Booking.com
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Inge Janssen
by Inge Janssen
8 November 2023Booking.comNational & International Policy
The European travel accommodation sector transformed. What’s next?
Is tourism a force for good? Economist Impact tackles this age old question.
Opinion

Is tourism a force for good? Economist Impact tackles this age old question.

Tourism sector generates US$2.5trn in direct revenues globally, helping to provide economic opportunities to people and destinations, build intercultural understanding, and foster appreciation of the natural world. For most people who love to travel...

Ben Schroeter
Ben Schroeter
Director of Strategic Engagement at Booking.com
Booking.com
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Ben Schroeter
by Ben Schroeter
6 November 2023Booking.comNational & International Policy
Is tourism a force for good? Economist Impact tackles this age old question.
European Accommodation Barometer: Tracking the Rebound of Travel Sector
Opinion

European Accommodation Barometer: Tracking the Rebound of Travel Sector

Despite the threat of inflation and a cost-of-living crisis in many countries worldwide, the results of the Fall 2023 European Accommodation Barometer further bolsters optimism among hoteliers across the continent. As a whole, the summer of 2023 has...

Ben Schroeter
Ben Schroeter
Director of Strategic Engagement at Booking.com
Booking.com
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Short Term Rental (STR)
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Ben Schroeter
by Ben Schroeter
24 October 2023Booking.comNational & International Policy
European Accommodation Barometer: Tracking the Rebound of Travel Sector