Michael LockeMichael Locke has been a team member of the InterContinental Chicago Magnificent Mile for more than 16 years in various sales roles for the hotel and was recently promoted to Director of Sales, responsible for overseeing all group bookings for the property. Locke began his career with the InterContinental Chicago Magnificent Mile as an Assistant Manager at the Front Desk and has put his passion for the industry and customer service-centric philosophy to work moving up to Sales Manager, Senior Sales Manager, National Accounts Director and most recently into his current position as Director of Sales. Prior to joining the InterContinental team, Locke also worked with The Westin Copley Place in Boston, Massachusetts and The Breakers Hotel in Palm Beach, Florida. Locke received his Bachelor of Science degree in Hospitality Management from Johnson and Wales University in Rhode Island.