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Simone Puorto Has Been Abducted, and Only Hospitality Can Bring Him Home
Podcast episode featuring Alan Young of Infor and David Poprawka exploring the philosophy of hospitality, from host-guest power dynamics to whether an automated hotel can still be called hospitality.
Beyond the Summits: The Lasting Power of IHG’s Owners Assn.
The author, a former IHG Owners Association chair, makes the case for active owner participation in brand associations as a strategic business investment, not just an industry courtesy.
By Wayne West III, President, Newport Hospitality Group
Latest
Have Hospitality Trade Shows Gone the Way of the Dodo?, Hotels Choose a Role in Guest Wellbeing, GEO and the Restaurant That Isn't Recommended
Tuesday brought a World Panel question on what role hotels play in guest wellbeing, and a hospitality technology veteran asking whether the exhibit hall still matters when buyers research vendors with AI.
Coming 5 November: Tokenomics in Hospitality, a free Pertlink playbook, published in partnership with Hospitality Net
Pertlink's free 30-page playbook on AI tokenomics for hotels, covering cost tracking per guest across AI touchpoints, launches on Hospitality Net on 5 November.
Proof, not promises: Updated guide helps tourism and events industry navigate new EU greenwashing rules
ETC, GDS-Movement and NECSTouR updated their practical guide on the EU EmpCo Directive, helping destinations, DMOs and event organisers make credible, evidence-based sustainability claims.
Recent Appointments
View allOperations & Strategy
Gianpiero Gaglione has been appointed as Principal at Hirsch Bedner Associates (HBA)
Operations & Strategy
Clive McNish has been appointed as Corporate Director of Operations at GOCO Hospitality
American Hotel & Lodging Association Names 2026 General Managers of the Year at The Hospitality Show
AHLA recognized eight hotel general managers across six categories at The Hospitality Show in Miami Beach, including two newly introduced awards for rising stars and community ambassadors.
Mandarin Oriental Introduces Restaurants, Bars & Experiences
Mandarin Oriental rebrands its F&B function as "Restaurants, Bars & Experiences," appointing James Norman to lead Europe and Americas operations, with 33 Michelin stars across its portfolio.
Bossa House Miami Beach Brings Brazilian-Inspired Hospitality to Mid-Beach
Bossa House Miami Beach, a new 97-room boutique hotel and Florida’s first property in IHG’s Vignette Collection, is slated to open in January 2027 in a restored art deco landmark in Miami Beach’s Mid-Beach neighborhood.
Amàre Cancún, Curio by Hilton Opens, Bringing an Iconic Mediterranean Brand to the Americas
Amàre Cancún Adults Only All-Inclusive Resort, Curio by Hilton opened on October 31, bringing the Amàre brand’s signature Mediterranean lifestyle to the Mexican Caribbean and the Americas for the first time. The 429-suite beachfront resort makes its debut in Cancún’s Hotel Zone, combining Amàre’s design-forward, culture-led approach with Hilton’s renowned hospitality and the ease of an all-inclusive stay. Owned and operated by Fuerte Group, this is the family-owned Spanish hotel group’s first hotel outside Spain, the brand’s first all-inclusive and the first Curio Collection by Hilton property in Cancún.
Impression Isla Mujeres Joins The Unbound Collection by Hyatt, Bringing its Distinctive Connection to a Curated Set of Luxury Hotels
Hyatt Hotels Corporation (NYSE: H) today announced that Impression Isla Mujeres, a 123-suite, adults-only, all-inclusive resort on the southern tip of Isla Mujeres, Mexico, has joined The Unbound Collection by Hyatt.
Supplier News
View allRoomPriceGenie launches Portfolio Calendar to give hotel groups clearer control of revenue performance
RoomPriceGenie's Portfolio Calendar gives multi-property hotel groups a single dashboard view of occupancy, ADR, RevPAR, and pricing across all properties to streamline revenue oversight.
VDA Telkonet and Cloudbeds Announce Strategic Partnership to Connect Smart Room Automation with Cloud Hospitality Management
VDA Telkonet and Cloudbeds will integrate guestroom automation with Cloudbeds PMS to auto-trigger room settings at check-in, with commercial availability planned for Q1 2027.
Avalora Introduces Cross-Platform Guest Intelligence™
Avalora launched Cross-Platform Guest Intelligence (CPGI) at The Hospitality Show in Miami Beach, an AI platform that aggregates guest interaction data across hotel systems to surface revenue and service insights.
Realtime Reservation appoints Ricky Castoldi as Chief Sales Officer
Ricky Castoldi, formerly CSO at Cendyn, joins RTR to lead global sales following the company's acquisition of Spanish firm Stay.
Bespoke Hotels partners with Aven Hospitality to strengthen reservations and distribution across its UK portfolio
Bespoke Hotels selects Aven Hospitality's SynXis CRS, booking engine, GDS distribution, and digital marketing tools across its 58-property, 3,350-room UK portfolio.
GCSTIMES Brings Space Identity and Hotel Credential Innovation to EquipHotel Paris 2026
GCSTIMES presents its Open Lock Modernization concept at EquipHotel Paris 2026, offering hotels a third path to upgrade digital access layers without replacing functional physical lock infrastructure.
Emerging Travel Group Expands ETG Marketing Hub with Hundreds of Advertising Channels
ETG Marketing Hub expands to hundreds of advertising channels including social, CTV, DOOH and audio, using ETG's first-party travel data to help hotels, airlines and tourism boards reach targeted audiences.
IDS Next Launches Pomolabs, New AI-Native Intelligence Platform for Hospitality Operations
IDS Next launches Pomolabs as a wholly owned subsidiary building an AI-native hospitality operating system across five layers: guest engagement, direct booking, front office, housekeeping, and operational decision-making.
Leonardo Hotels expands to Schwerin
Leonardo Hotels is continuing to expand its presence in Germany. Following the acquisition of a former IntercityHotel, the company is now set to launch for the very first time in Schwerin, the state capital of Mecklenburg-Western Pomerania. The hotel will initially operate under the white label name of Hotel Schwerin City Center by Leonardo Hotels whilst extensive renovation works are undertaken. All rooms and bathrooms are being updated together with the corridors and public areas in order to create the tried and tested Leonardo Hotels look and feel. An air conditioning system is also being installed. Once the programme of works has been completed, the property will be integrated into the Leonardo brand portfolio as the Leonardo Schwerin City Center.
Have Hospitality Trade Shows Gone the Way of the Dodo?
A hospitality technology veteran argues that large exhibit-hall trade shows are declining as AI-driven vendor research changes buyer behavior, and that customer events and focused conferences offer better ROI.
By Jason Floyd, Accomplished Technology Leader, Floyd Hospitality Resources
IHG Hotels & Resorts signs Holiday Inn Resort Sasan Gir, strengthening presence in Gujarat’s wildlife tourism destination
IHG® Hotels & Resorts, one of the world’s leading hospitality companies, has signed a management agreement with Paix Hospitality LLP for the development of Holiday Inn Resort Sasan Gir. Scheduled to open in Q1 2031, the signing reinforces IHG’s commitment to expanding its presence across high-potential travel markets in India and driving growth in demand-led destinations across the country.
Doha, Say Hello to Kimpton: Kimpton Al Rowda Doha Opens in Qatar
Doha has a new place to stay, dine and linger a little longer. IHG Hotels & Resorts, one of the world’s leading hotel companies, has opened Kimpton Al Rowda Doha, marking the debut of its luxury lifestyle brand Kimpton in Qatar – bringing Kimpton’s signature personality to the city’s hotel scene. Set in the heart one of Doha’s most dynamic neighbourhoods, the 283-key hotel features 223 rooms and suites, 60 serviced residences, five dining destinations and a rooftop pool made for lingering, bringing Kimpton’s distinctive, heartfelt approach to luxury lifestyle to the Qatari capital.
Wyndham Expands Global Luxury Portfolio Through Strategic Partnership with HotelREZ Hotels & Resorts
Wyndham adds 40+ luxury boutique hotels from HotelREZ's Elegant Hotels of the World to its Registry Collection Hotels brand, giving 129 million Wyndham Rewards members access to new aspirational properties.
Waterford Hotel Group Adds Three Hotels to Growing Portfolio
Waterford Hotel Group adds a Courtyard by Marriott in Ithaca NY, a Miami Beach Art Deco boutique, and a lakefront New Hampshire inn to its management portfolio.
Placemakr Launches Second Arizona Property in Tempe
Placemakr Tempe, Apartments by Hilton opens December 2, 2026 with 87 units inside Silverstein Properties' 722-unit Shorehaven community along Tempe Town Lake.
Le Sereno Unveils Its Next Chapter in St Barth
Le Sereno will reopen for the season on 16 November 2026, revealing the most significant evolution in its history. Personally led by owners Luis and Angelica Contreras, the three-year project brings the tropical landscape into the heart of the hotel, while preserving the intimacy, waterfront setting and personal service that have defined Le Sereno for nearly two decades.
Ocean Allure Expands into Jamaica with the Debut of Ocean Allure Eden Bay, Redefining Caribbean Luxury
Ocean Signature Resorts proudly announces the official opening of Ocean Allure Eden Bay, marking the transformation of the former Ocean Eden Bay into the brand's pinnacle of luxury. The property joins the Ocean Allure Signature Adults Only Resorts collection—an upscale, all-inclusive Caribbean offering thoughtfully tailored for discerning couples, corporate incentive retreats, and social gatherings.
Sara y Julieta Opens November 2026 as Mexico City's Newest Luxury Boutique Hotel
Sara y Julieta, a new 22-room luxury boutique hotel, opened its doors on November 1, 2026, in Mexico City's vibrant Roma Norte neighborhood. Housed within two restored Porfirian residences dating from 1903 to 1911, the property combines impeccable finishes and decor, ample rooms, high-level gastronomy, and a boutique spa to create an intimate retreat rooted in the neighborhood's rich history and character.
Fairmont New Orleans Marks a Grand Return to the Crescent City as Fairmont’s 100th Hotel
Fairmont Hotels & Resorts, a global luxury brand part of Accor, today announces the official opening of Fairmont New Orleans, marking the much-anticipated return of the iconic luxury brand to the Crescent City after two decades – and marking Fairmont’s 100th hotel globally. Located in the heart of the Central Business District, within walking distance of the French Quarter and moments from Caesars Superdome, the 250-room hotel brings thoughtfully designed guest rooms and suites, destination dining in partnership with celebrated Chef Emeril Lagasse and The Emeril Group, and more than 19,000 square feet of meeting and event space. Together, these offerings establish Fairmont New Orleans as both a sophisticated urban retreat perfectly poised for celebration and a dynamic gathering place for locals and travelers alike.