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In2 Consulting Acquires 50% of Hospitality Net, Marriott Hits 10,000 Properties, Hotels Still Invisible to AI
Thursday brought a landmark ownership change at Hospitality Net, Marriott's milestone 10,000th property opening, and a sharp challenge on why most hotels remain invisible to AI-powered travel discovery. A World Panel viewpoint on the future of enterprise PMS and a strong read on distribution's hidden costs rounded out a deal-heavy day.
Three ways AI will change hotel tech
The author argues AI won't replace core hotel systems but will transform the analytics layer, eliminate spreadsheet workarounds, and let hotels use AI agents to build custom workflows without waiting on vendors.
Invisible to the AI: Mirko Lalli on Why Hospitality Is Not Ready
Mirko Lalli warns that 80% of AI travel suggestions come from OTAs, leaving most hotels invisible, and argues that 70% of the fix is content strategy, not technology.
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View AllMumbai Welcomes a New Address with the Opening of Bandra House – IHCL SeleQtions
Indian Hotels Company (IHCL), India's largest hospitality company, today announced the opening of Bandra House, Mumbai — IHCL SeleQtions in Mumbai.
Legendary hotelier Horst Schulze inducted into School of Hotel and Tourism Management Gallery of Honour
Horst Schulze, founding member of Ritz-Carlton and founder of Capella Hotel Group, received the SHTM Lifetime Achievement Award and Gallery of Honour induction at Hong Kong PolyU on 5 June 2026.
The most expensive line on a hotel room. It isn't on the P&L
Hotel acquisition costs of 15–35% of guest spend are systematically hidden off the P&L, making distribution the largest controllable cost that most properties never actively manage.
The Five Customer Service Experiences Customers Think Are Most Important
Annual CX research finds the top five service priorities customers cite are kind staff, convenience, knowledgeable employees, first-contact resolution, and fast response times.
What You Inherited When You Took The Job
A reflective piece arguing that leaders unknowingly inherit and enforce unwritten cultural rules, drawing on Kets de Vries, Schein, and Perel to explore how organizational patterns outlast the people who created them.
Ascott and Sun Group Deepen Strategic Partnership with Four New Projects in Phu Quoc and Ho Chi Minh City
Ascott and Sun Group signed agreements for four new properties in Ho Chi Minh City and Phu Quoc, bringing Ascott's Vietnam portfolio to 40 properties and over 10,100 units, with all projects slated to open in 2028.
Marriott International Completes Transaction to Bring Lefay into its Global Portfolio through Joint Venture
Marriott acquires a stake in Italian luxury wellness brand Lefay via joint venture with the founding Leali family, adding two properties in Italy with more under development across Tuscany, Southern Italy, and the Swiss Alps.
Marriott International Celebrates 10,000 Properties Globally with the Opening of the JW Marriott Ranthambore Resort & Spa
Marriott International, Inc. (NASDAQ: MAR, “Marriott”) today announced the opening of its 10,000th property globally, the JW Marriott Ranthambore Resort & Spa, marking a historic milestone for the company as it approaches its 100th anniversary.
Sonesta Expands Portfolio with a New Red Lion Inn & Suites in Ohio
Sonesta International Hotels Corporation (Sonesta) announced today the opening of Red Lion Inn & Suites Bucyrus North. This 58-room, midscale hotel is conveniently located roughly one hour north of Columbus in Crawford County, Ohio.
Who Cares About the Future Sustainability of Caribbean Resorts?
The author questions whether the Caribbean Tourism Organization genuinely prioritizes resort and stay-over tourism, citing cruise industry sponsorship of its sustainability awards and structural tax advantages favoring cruise lines over hotels.
bohème by Elysian Real Estate Group to Open September 2026
Elysian Real Estate Group is thrilled to announce that bohème, an eclectic yet luxurious retreat nestled in the heart of East Austin, will officially open to the public this September. A grand opening celebration will be held later this year. Located at 400 Comal St., the boutique hotel will channel the city’s vibrant energy and introduce two new social spots to East Austin: Higher Spirits, a rooftop escape, and Sacred Souls, an intimate cocktail lounge rooted in the spirit of connection.
Why a 'Generation Translator' Would Backfire: Ilona Guérin on the Next Generation of Hoteliers
EHL student and Young Hospitality Summit president Ilona Guérin argues Gen Z hoteliers are driven and passionate, but warns formalising "generation translator" roles would widen, not bridge, the gap.
Pyramid Global Hospitality Opens Dellshire Resort in Wisconsin Dells, The Destination’s First New Resort in More Than Two Decades
Dellshire Resort, the newest resort in Wisconsin Dells, is now open, introducing a new kind of immersive resort experience to the destination. The area’s first new-build resort in more than two decades, Dellshire blends medieval fantasy-inspired storytelling with the refined comfort of an upscale Midwest retreat. Whether visiting as a family, couple, or group, Dellshire Resort offers a travel experience where themed environments, interactive programming and a spirit of discovery engage guests of all ages in one of the Midwest’s most beloved destinations.
Home2 Suites by Hilton Jacksonville Airport Completes Renovation
Home2 Suites by Hilton Jacksonville Airport, located at 13475 Ranch Drive, has announced the completion of an extensive renovation. The renovation includes a full transformation of all guest rooms and suites, featuring updated furnishings, new flooring, enhanced lighting, and contemporary décor that reflects the brand’s modern and flexible hospitality experience.
2026 Hotel Price Index: How Americans Are Shopping Smarter This Summer
Hotels.com's 2026 Hotel Price Index, based on data from 11,000 travelers, finds booking 8-14 days out saves up to 23% and international 5-star hotels average 23% less than U.S. rates.
Rethinking hospitality spaces with technology
A live podcast recording from HT360 explores how technology and staffing challenges are reshaping hotel interiors, public spaces, and F&B areas to boost revenue and guest appeal.