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PMS Suite Camp Pushes Back as Debate Intensifies, APAC Business Travel Tops $700B, Italy +53% RevPAR
Thursday brings a counter-argument to yesterday's PMS thesis, fresh data on APAC business travel and Italy's recovery, and a pushback on Choice Hotels' owner-focused AI.
The hotel ranking game has a new playing field
Google's March 2026 core update now rewards original content over templated listings, giving hotels an advantage over OTAs in AI-powered travel discovery.
By Markus Busch, Editor/Publisher, hospitality.today
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Reviving hidden gems into design-forward destinations: The French Cowboys story
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
The Pinnacle Kigali Joins Small Luxury Hotels of the World™
The nine-room property, opening in 2026, marks SLH's first Rwanda location with rates starting at $3,090 per night.
Hilton San Diego Bayfront Ushers in a New Chapter with Multimillion-Dollar Renovation
Hilton San Diego Bayfront announces the completion of its multimillion-dollar renovation, with the unveiling of 165,000 square feet of newly refreshed meeting and event spaces, as well as seventeen redesigned suites. Located along San Diego Bay and within walking distance of the city’s top attractions, the hotel continues to serve as a premier destination where business meets leisure, offering best-in-class meeting spaces, modern amenities, and an iconic Southern California setting.
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View AllParis Market Pulse 2026 – The Olympic Flame Lives On
Paris hotel occupancy hit a 10-year high of 78% in 2025, with RevPAR up 3% and investment activity spanning from budget to luxury segments.
AI Tools in Revenue Management Are Co-Pilots, Not Autopilots
The article uses a case study of a £35 rate drop mistake to argue for human oversight controls when implementing AI pricing recommendations.
By Terence Ronson, Technology Consultant, Pertlink Limited
The Feedback Leaders Rarely Hear
Leaders often mistake agreement in meetings for understanding, creating gaps between what's communicated and what teams actually execute.
By Muhammad Tanveer, Author - The Sales Leadership Brief (Linkedin Newsletter), The Sales Leadership Brief
A Simple Checklist to Make Your Hotel Website AI-Friendly
Hotels must optimize websites with specific, text-based content that AI can extract and understand, moving beyond keyword-focused SEO to factual information architecture.
By Vikram Singh, Global Hotel Commercial Leader, Vikram Singh
Not Done Weekly - To buy or not to buy? CEO of Hunter Advisors weighs in.
Hunter Advisors CEO discusses why current 20% hotel value decline since 2022 creates prime buying opportunities amid debt maturity pressures.
By Sloan Dean and Teague Hunter
Supplier News
View allRakYim Siam Hotel’s Major Transformation in Bangkok Powered by Shiji’s Integrated Tech Stack
The Bangkok property, formerly Maitria Mode Sukhumvit 15, deployed Shiji's cloud-based PMS, POS, and reputation tools to support its relaunch as a Thai lifestyle hotel.
From Ideas to Action: How GCSTIMES Approaches Lower-Carbon Business Travel
GCSTIMES shares its internal travel guide that prioritizes necessity evaluation, rail over air transport, and direct flights with SAF-supporting airlines.
TTI Technologies Announces Juanita Andrade as Vice President of Sales
Juanita Andrade replaces retiring VP Tim Doxzon to lead sales strategy and client engagement for the hospitality technology company.
Hapi and Actabl Launch The Future of Hotel Data Survey to Benchmark Industry Readiness for AI, Real-Time Insights, and Smarter Operations
The research initiative will explore data access barriers, AI readiness, and operational challenges across hotel departments to inform a 2026 industry report.
Historic Portsmouth mansion launches as a fully autonomous boutique apartment-hotel powered by Mews
The 38-unit property operates without front desk staff using Mews' platform for contactless check-in and integrated operations.
AvantStay Expands South Florida Presence with Nexo Residences
The 254-unit Nexo Residences will open in Q3 2026 featuring integrated coworking spaces and resort-style amenities designed for hybrid professionals.
Actabl Earns U.S. Patent for Hotel Data Normalization as AI Raises the Stakes on Data Reliability
Actabl received a U.S. patent for technology that standardizes hotel data from different systems, addressing inconsistencies that create reporting delays and undermine AI analytics.
How to Choose Eco-Certified Hotels When Traveling
The guide explains how to identify genuinely sustainable hotels beyond marketing claims by checking recognized certifications, reading operational details, and reviewing guest experiences.
How to menu engineer your team...and i guess you are doing it already
The author applies menu engineering principles to categorize staff into stars, cash cows, puzzles, and dogs for better shift planning.
By Fabian Bartnick, Founder, Infinito
U.S. hotel results for week ending 9 May
Chicago led occupancy gains at 75.2%, while Miami's Grand Prix and Consensus conference drove the largest ADR and RevPAR increases.
Where Opportunity Meets Capital: Saudi Arabia’s Hospitality Investment Outlook for 2026 and Beyond
Analysis explores Saudi Arabia's hospitality investment landscape driven by Vision 2030, highlighting diversification beyond religious tourism and the need for experience-focused developments.
By Wael Al Sharif, Area General Manager, The Torch Hospitality
Omni Mount Washington Resort & Spa Announces a Grand Reimagination
Built during the golden age of luxury travel and Gilded Age grandeur, Omni Mount Washington Resort & Spa – home to New Hampshire's largest ski area and one of the last remaining Grand Hotels in the state – announces an extensive, property-wide renovation that reimagines the historic resort for a new generation of travelers. Scheduled for completion this summer, the transformation enhances every aspect of the guest experience, including all 200 rooms in the hotel's historic wing, seamlessly blending the resort's storied architectural heritage with modern comfort, elevated design, and a renewed sense of place in the heart of New Hampshire's White Mountains.
CHRO Insights Report: How Hospitality HR Leaders Are Modernizing for What’s Next
Survey of 500 hospitality CHROs finds only 16% have executives who view HR as strategic partners, while 31% cite retention as top workforce risk.
Cori Hornbæk Hotel Set to Debut on the Copenhagen Riviera in August 2026
Opening in August 2026, CORI Hornbæk Hotel ushers in a refined, design-led hospitality offering on Denmark’s quietly coveted north coast. Positioned as a year-round resort, the property brings a distinctive Scandinavian aesthetic to a destination long favored by discerning travelers and Copenhagen’s creative collective.
The PMS Wars and AI, part II
Author argues PMS systems remain central to hotel operations despite AI advances, favoring platform consolidation over best-of-breed specialist solutions.
By Martin Soler, Partner, Soler & Associates
Radisson expands its footprint in Dubai with the opening of Radisson Blu Hotel, Dubai Barsha Heights
Radisson Blu Hotel, Dubai Barsha Heights is a 537-room five-star city hotel in Dubai, United Arab Emirates, affiliated with Radisson Blu, part of Radisson Hotel Group. Located in Barsha Heights, the hotel offers spacious rooms and suites, five restaurants and bars, 16 meeting and event spaces, a spa and fitness center, an outdoor swimming pool, and a Kids’ Club for business travelers, leisure guests, families, and extended-stay visitors.
First Noted Collection by IHG hotel signed in the UK after the premium brand’s launch
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the signing of Theobalds Estate, Noted Collection by IHG, in the UK. The signing marks the first property to join IHG’s new premium collection brand since its launch earlier this year.