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Google Stripped Rates from Its EU Hotel Unit, Anthropic's Risk Report Has Four Findings Hotels Aren't Reading, Staff Confidence Is a Guest Experience Strategy
Thursday brought hospitality.today's discovery that Google removed live pricing, date filters, and budget tags from its EU hotel search unit under DMA compliance, leaving hotels with only a name, link, and address in a box designed to drive bookings, Pertlink's breakdown of Anthropic's August 2026 Risk Report identifying four findings operators must act on now, and a World Panel viewpoint on staff confidence as a measurable driver of guest experience. HotStats' Americas profitability data, IHG's 15-hotel Australian deal, and eight property announcements rounded out the session.
Choose a Brand with a Calculator Not With Your Heart
A disciplined, model-driven framework for hotel brand selection, covering full fee stack analysis, validated RevPAR lift, labor market fit, PIP costs, and franchise agreement negotiation.
By Stephen Rushmore, Hotel Valuation Expert and Founder of HVS, Hotel Valuation Software
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Navera Phuket – MGallery Collection Invites Guests to Sail Into Serenity from Q4 2026
Navera Phuket – MGallery Collection will open its doors in the fourth quarter of 2026, introducing a new era of locally-inspired luxury hospitality to Phuket, one of the world's most sought-after destinations. Sculpted into a secluded hillside on the island's sunset coast, this elegant boutique resort will invite guests to sail into serenity as it showcases the rich seafaring heritage of the "Pearl of the Andaman."
Omni Pontoque Resort at Punta de Mita Now Opens Reservations Ahead of Spring 2027 Debut
Omni Hotels & Resorts announced that reservations are now live for the brand’s first luxury property in Mexico, Omni Pontoque at Punta de Mita. Set to open in Spring 2027, Omni Pontoque is nestled between the mountains and white-sand beaches of Mexico’s Riviera Nayarit, surrounded by lush tropical landscape.
Novotel Cuenca Advances with an US$8 Million Investment and Marks the Beginning of NexGen Hospitality’s Expansion Strategy in Ecuador
Development of Ecuador’s first Novotel is moving forward as one of the country’s most significant new internationally branded hotel investments. With an estimated investment of US$8 million, the hotel will feature 74 guestrooms and will become one of the first major projects supporting NexGen Hospitality’s growth and expansion strategy in Ecuador’s hotel sector.
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View AllSavills names UK most liquid European hotel market
UK hotel transactions reached £2.1bn in H1 2026, a £500m year-on-year increase, with London alone accounting for £1.4bn and attracting buyers from Spain, Italy, Israel, Singapore, and domestic sources.
Remington Hospitality Adds Hyatt Regency Long Island to Managed Portfolio
Remington Hospitality adds the 358-room Hyatt Regency Long Island to its third-party managed portfolio, citing the property's demand drivers and opportunities to improve operational and commercial performance.
Sunset Hospitality announces new METT Property on Albania's Ionian Coast
Sunset Hospitality Group (SHG) and AICA Properties today announced the signing of METT Ksamil, marking the brand's debut in Albania and a new address on one of the fastest-growing destinations along Europe's Mediterranean coastline.
2026/27 Federal Per-Diem Update: Growth Returns Following a Year of Stability
The GSA raised the standard CONUS lodging allowance from $110 to $113 for FY2027, with the 7-year trend showing 18% standard rate growth and over 100% growth in markets like New York City.
By Chelsey Leffet, Managing Director, Northeast Leader, HVS
How to conduct an effective hotel displacement analysis
A practical guide to hotel displacement analysis covering data inputs, ancillary revenue, demand forecasting, and how Lighthouse's AI tool Ernest automates the process from hours to minutes.
By Jonathan Gough, Content Team Lead, Lighthouse
Supplier News
View allThe Hotel AI Readiness Guide
A practical guide covering AI readiness essentials for hotels, including data governance, content accuracy, direct booking strategy, and the emerging role of Model Context Protocol in AI-powered search.
From Access Credential to Point of Return: The Role of Wooden Key Cards in Adventure Hospitality
A supplier argues wooden key cards can serve as meaningful physical touchpoints for adventure-focused hotels, doubling as keepsakes engraved with trip details.
Inaugural Hospitality Social Media Summit (HoSS) Connects Leaders Across 14 Countries
The inaugural HoSS, held in London on 3-4 September, brought 200+ hospitality marketing leaders from 14 countries to address the gap between social media's commercial expectations and current strategy and capability.
HotelIQ Decision Cloud joins the Mews Marketplace
HotelIQ Decision Cloud integrates with Mews PMS to deliver automated, daily reservation-level data including RevPAR, ADR, and segmentation metrics without manual exports.
Grupo Baleine selects Shiji’s Daylight PMS to scale its vision for luxury boutique hospitality
Grupo Baleine, a nine-property Mexican boutique hotel group, has deployed Shiji's Daylight PMS at its new Mexico City property as a scalable foundation for luxury hospitality growth.
EVT took a chance on a young SiteMinder and never looked back
EVT's GM of digital distribution shares how SiteMinder's channel manager has streamlined OTA management across 100+ hotels for nearly 20 years, freeing teams to focus on revenue strategy.
Gstaad Palace selects dailypoint as provider for guest data and customer relationship management solutions
Gstaad Palace, the iconic 5-star Swiss Alps property open since 1913, will use dailypoint to unify guest data from systems including protel, TAC, and aleno into a single central guest profile.
Forget Fly-and-Flop: Meet the Darecation
Pinterest's 2026 trend report names "Darecations" as a rising travel segment, with searches for adventure tourism up 75% and sports travel insurance purchases up 182% in two years.
Same Pitch, Different League
Only 6% of hotels appear consistently in AI-generated recommendations, with 82% of AI-cited content sourced from OTAs and editorial media, putting independent and unbranded hotels at severe visibility risk.
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Your hotel website stopped being how she finds you. It became how she checks you.
As AI assistants drive hotel discovery but not trust, the author argues hotel websites must shift from acquisition tools to verification tools, starting with transparent all-in pricing that matches OTA displays.
By Markus Busch, Editor/Publisher, hospitality.today
AI Is Quietly Deskilling Your Next Generation of Sales Leaders
Research from SBS Swiss Business School and MIT suggests AI tool reliance is eroding critical thinking in junior sales reps, with the author proposing a "Protected Reps Framework" to preserve core selling skills.
By Muhammad Tanveer, Author , The Sales Leadership Brief
The Decorator, The Hammer, or The Golden Glue: Which Will Define Your Hotel?
Opinion piece introducing three strategic wellness archetypes for hotels: superficial pampering, clinical intervention, or restorative "Kintsugi" transformation, urging operators to choose their positioning consciously.
By Laszlo Puczko, CEO & Co-Founder, HTWWlife
What's on the Minds of the Business Travel Industry Now
GBTA's Suzanne reflects on key themes from the 2026 Convention: record $1.71T global business travel spend forecast, value-driven trip prioritization, and the continued primacy of human support alongside technology.
By Suzanne Neufang, CEO, GBTA
What "AI enabled" really means for hotel venue teams
hivr.ai CEO Felix Undeutsch breaks down what "AI-enabled" actually means for hotel venue sales teams, separating hype from practical application.
By Toby Marosszeky, Chief Growth Officer, iVvy
Penn State to honor Leland Pillsbury, Ira Lubert with hospitality awards
Penn State's School of Hospitality Management will honor Thayer Lodging co-founder Leland Pillsbury and private equity veteran Ira Lubert at its 2027 PSHRS Industry Awards, marking the school's 90th anniversary.
AI Can’t Feel Water Pressure
As AI-generated content floods the internet, hospitality and travel brands face a trust crisis where authentic human experience and perspective are becoming the primary drivers of consumer confidence and purchasing decisions.
By Nick Slavin, CEO and Co-Founder, Curacity
Challenges in a historic house hotel
Champneys Eastwell Manor GM James McComas shares candid insights on managing a Grade II listed estate in Kent, from sourcing traditional craftsmen to staffing a specialist spa and scaling for large events.
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Sonesta Welcomes Signature Inn Socorro to Its Growing Portfolio
Sonesta International Hotels Corporation (Sonesta) today announced the official opening of Signature Inn Socorro, bringing its distinct, retro-inspired upper-economy brand to New Mexico This exterior corridor hotel completed a recent renovation across all 95 guest rooms.