How to List Your Hotel on ChatGPT, Your Rights When Booking.com Closes Your Account, Questions to Ask Before a Loyalty Partnership
Friday closed the week with a guide to OpenAI's new Businesses in ChatGPT and what it means for hotels, and the legal rights a hotel has when Booking.com terminates its partner account.
The Retail Opportunity Hotels Keep Missing
Founders of Basecamp Resorts and Nomada Hotel Group share lessons on building profitable hotel retail programs, from product curation and merchandising to vendor strategy and proprietary branding.
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Top Issues Owners Face Today in 2026
Independent hotel owners at a 2026 panel debate pricing philosophy, F&B trade-offs, labor retention, and rising costs, with sharp disagreement on comp sets and occupancy strategy.
How to List Your Hotel on ChatGPT
OpenAI's new Businesses in ChatGPT feature lets hotels claim and manage their profiles inside ChatGPT, with analytics offering first visibility into how AI surfaces hotel information to users.
Atura Oran Park opens, redefining the Western Sydney hospitality experience
Atura Hotels today celebrated the official opening of Atura Oran Park, marking a significant milestone for South Western Sydney and creating a new hospitality hub at the heart of one of Australia's fastest-growing communities.
Recent Appointments
View allLeveraging Authentic Local Destinations and Experiences to Generate Demand
The article argues hotels should reposition as cultural hubs by embedding local identity, culinary experiences, and community partnerships to drive demand and increase length of stay.
5 challenges facing the hotel industry and what you can do about them
An Access Hospitality-authored guide covering five UK hotel industry pressures including rising costs, staff retention and cybersecurity, with practical steps and a plug for its Access Evo AI platform.
Who Is Allowed to Say No to Revenue?
A structured framework for formalizing who holds the authority to refuse or reshape business, with defined roles, a decision test, and a turn-down ledger to build commercial judgment over time.
Booking.com terminates your partner account: what rights do you have?
Under the EU P2B Regulation, Booking.com must cite clear grounds, give 30 days notice, and prove proportionality before terminating a hotel partner account.
How to increase hotel visibility on OTAs without losing money
A tactical guide for independent hoteliers on when to pay for OTA visibility boosts versus when to hold back, with decision signals based on occupancy, demand, and rate competitiveness.
Supplier News
View allHotelRunner Joins The Phocuswright Conference as a Sponsor to Help Partners Win the Shift in Power
HotelRunner sponsors Phocuswright Conference 2026 in Fort Lauderdale, bringing platform data on demand and distribution trends alongside its Autonomous Supply Program and B2A economy positioning.
Inn-Flow Introduces AP Agent, Expanding AI-powered Capabilities Across Hotel Accounting Workflows
Inn-Flow's AP Agent automates invoice extraction, vendor matching, GL coding and tax allocation within its hotel accounting platform, reducing manual data entry for hotel finance teams.
Miami Beach’s Shepley Hotel Boosts Direct Bookings 27% With roommaster
Miami Beach's 29-room Shepley Hotel achieved a 27% direct booking increase and cut housekeeping scheduling from 3 hours to 45 minutes after upgrading to roommaster's Premium Booking Engine tier.
Hapi and dailypoint Partner to Simplify Hotel Technology Integrations and Speed Customer Deployment
Hapi and dailypoint have partnered to streamline hotel tech integrations, letting dailypoint access real-time guest data from systems like SevenRooms without building each connection independently.
AI in Hotel Operations: Productivity Gains and Frontline Challenges
Research shows 90% of hotel leaders report AI improves routine tasks, yet only 15% see frontline gains, with academic data finding 90%+ of frontline tasks face moderate-to-severe automation constraints.
roommaster Appoints Pawel Brzeminski as Chief Executive Officer
roommaster names Pawel Brzeminski as CEO to lead an AI-first platform rebuild, targeting independent hotels with integrated PMS, booking engine, channel manager, and guest engagement tools.
Vingcard Deploys Wallet Keys at Three Orascom Hotels in El Gouna in a First for Middle Eastern and North African Hospitality Markets
Vingcard and Hudini deployed Wallet Key technology across three Orascom Hotels in El Gouna, Egypt, marking the first rollout of the solution in the MENA hospitality market.
UrVenue Expands Stripe Integration to Bring Modern Payment Technology to Resorts and Hospitality
UrVenue expands its Stripe integration to add digital wallets, local currency pricing, and AI-driven payment optimization for resort and casino operators without per-property implementation.
IHCL Signs a Taj Resort in Barapani, Meghalaya
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a resort in Barapani, Meghalaya. The conversion project will be branded a Taj resort.
IHCL Signs a Ginger Hotel in Atchutapuram, Visakhapatnam
Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a Ginger hotel in Atchutapuram, near Visakhapatnam, Andhra Pradesh. This hotel will be a greenfield development.
Corinthia Founder & Chairman, Alfred Pisani honoured with prestigious WTTC Icon Award
Alfred Pisani, who founded Corinthia with a Malta restaurant in 1962, received the WTTC Icon Award at the Council's 26th Global Summit for his lifetime contribution to hospitality and tourism.
U.S. hotel results for week ending 7 November
U.S. hotels posted a 4.7% RevPAR gain for the week of 1-7 November 2026, with St. Louis leading Top 25 Markets and non-top-25 markets outperforming at +7.1%.
Essendi inaugurates Novotel Madrid Feria & Airport: transforming two hotels into one destination to drive value creation
Essendi, a leading hotel owner and operator in Europe's economy and midscale segments, inaugurates Novotel Madrid Feria & Airport. The result of an asset management strategy initiated several years ago, this major transformation combines commercial repositioning, operational optimisation and improvements in environmental and social performance to enhance the attractiveness, competitiveness and value creation potential of two neighbouring hotel properties.
Zodiac UK Hospitality LLP Signs Franchise Agreement with Wyndham Hotels & Resorts to Bring Ramada Encore by Wyndham to Uttarakhand
Zodiac UK Hospitality LLP has signed a franchise agreement with Wyndham Hotels & Resorts to develop Ramada Encore by Wyndham Dehradun Haridwar Bypass Road, a planned 50-key hotel expected to open in Q2 2028. Located on Haridwar Bypass Road, the development will bring internationally branded midscale accommodation to one of Dehradun’s key growth corridors, catering to demand from business and leisure travellers visiting the city and the wider Uttarakhand region.
The Alex at SAHARA Las Vegas to Debut in 2027 Following Alexandria Tower Transformation
Today, SAHARA Las Vegas has announced a new era of hospitality, as The Alex at SAHARA Las Vegas, an all-new private hotel tower experience, is set to debut in early 2027. A complete reimagining of the resort's former Alexandria Tower, The Alex will introduce a sophisticated new concept featuring elevated accommodations, personalized services, exclusive guest amenities, and refreshed wellness offerings, marking the next chapter in the iconic property's continued evolution. The debut arrives as SAHARA Las Vegas prepares to celebrate its 75th anniversary in 2027, a milestone that makes it one of the longest-standing resort names on the Las Vegas Strip. Reservations for The Alex at SAHARA Las Vegas are now open for stays beginning January 1, 2027.
EOS Investors Acquires Hyatt Centric Faneuil Hall Boston, Marking Firm’s Entry Into Boston
EOS Investors acquires the 163-key Hyatt Centric Faneuil Hall Boston, marking the firm's first Boston asset as EOS Hospitality expands its New England portfolio to 18 properties.
The Loyalty Partnership Questions Operators Should Be Asking
Prompted by Accor and Hard Rock's new distribution and loyalty deal, the author outlines key due diligence questions operators should ask before signing any loyalty partnership, covering acquisition costs, data rights, and exit terms.
Evolution Hospitality expands with the addition of The Brandywine – a new Marriott Tribute Portfolio Hotel in Radnor, Pennsylvania
Evolution Hospitality adds The Brandywine, a 121-room Marriott Tribute Portfolio boutique hotel in Radnor, PA, developed by Brandywine Realty Trust on a master-planned corporate campus.