By Max Starkov
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Uber Lands Hotel Deals with Accor and Expedia, Asia Pacific Pipeline Tops 980,000 Rooms as Americas Slips, Record DHS Shutdown Ends
Uber announced a multi-market loyalty partnership with Accor across seven markets and separately confirmed it will sell Expedia-powered hotel bookings inside its app, putting Uber inside travel from two directions on the same day. CoStar pipeline data shows Asia Pacific now leads at 982,629 rooms under contract while the Americas pipeline declined 5.3% to 878,114 rooms.
The Cost of Misalignment Between Marketing and Revenue Strategy
Misaligned marketing and revenue teams cost hotels conversions and profitability through outdated messaging, mistimed campaigns, and missed demand opportunities.
By Debbie Miller, Digital Marketing and Communications Professional and member of Cayuga Hospitality Consultants, Cayuga Hospitality Consultants
Latest
Market Beat Germany - FY 2025
German hotel investment reached €1.9 billion in 2025, up 50% year-over-year, while RevPAR declined slightly to €78.8 despite occupancy gains.
By Christine Mayer and Christine Folz
Zannier Île de Bendor Now Open, Heralding a New Era of Riviera Hospitality
Zannier Île de Bendor, one of Europe’s most highly anticipated openings, is now open, unveiling a new chapter for the storied private island off the coast of Bandol in Provence. Following a meticulous five-year transformation, the revived 93-key destination intertwines heritage and modernity, positioning the seven-hectare isle as the new social, culinary and wellness capital of the French Riviera.
Market Beat Ireland - FY 2025
Record €1.9B investment led by Dalata acquisition, with occupancy 77-83% across key markets and RevPAR growth in Dublin and Galway.
By Tom McCabe and Ryan Murphy
Recent Appointments
View AllHotel business intelligence in 2026: From passive reporting to AI-driven decision making
Hotels in 2026 will shift from manual report-building to AI systems that automatically analyze PMS data and deliver actionable recommendations in plain language.
By Jonathan Gough, Content Team Lead, Lighthouse
Longest DHS Shutdown in History Ends—This Must Not Happen Again
U.S. Travel Association warns that over 1,100 TSA officers have left during the DHS shutdown, weakening travel security just weeks before the World Cup.
The 2026 World Cup won’t deliver demand the way hotels expected. Here’s how to respond.
Hotel bookings for the 2026 World Cup are tracking closer to normal levels, forcing properties to shift from static forecasting to real-time demand response strategies.
By Nicola Graham, Chief Marketing Officer, Cendyn™
A New Chapter for WTTC as it Unveils its Global Team from Madrid
The council expanded to 21 nationalities across five continents with new executive roles in advocacy, destinations, and business development.
U.S. hotel results for week ending 25 April
U.S. hotels posted 8.5% RevPAR growth for the week, with New Orleans leading at +34.3% and 21 of top 25 markets showing gains.
Supplier News
View allMews unifies operations and fuels growth for Llano Real Estate Group’s portfolio
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
Six Forces Reshaping Independent Hotels in 2026, Including AI Discovery, Margin Pressure, and the Connectivity Imperative
Cloudbeds' report shows independent hotel RevPAR fell 5.4% in 2025 while OTA share rose to 63.4%, with AI discovery and margin pressure defining competitive advantage going forward.
3C Hotels Selects Shiji Full Stack Technology to Drive Growth in Colombia and Strengthen Presence in Latin America
3C Hotels will implement Shiji's platform across eight properties starting May 2026 to support expansion from nine to 15 hotels by 2027.
Core Principles Behind Scalable Hotel Digital Transformation
The article outlines how hotel groups should prioritize operational alignment, cloud infrastructure, and API connectivity over isolated technology investments for scalable growth.
Designing for Peak Flow: How Event-Themed Wooden Key Cards Support Ski Resort Operations
Ski resorts use custom wooden key cards with event branding to streamline front desk operations during high-volume periods while creating consistent guest touchpoints.
Cloudbeds Partners with Dingus to Unify Hotel Distribution and Drive Revenue Growth
The partnership combines Cloudbeds' PMS with Dingus' distribution expertise, particularly strong in Spain and Latin America markets.
HBX Group reveals how the travel industry is adapting to volatility at MarketHub Europe
Survey of travel professionals reveals technology fragmentation and cost pressures as top barriers, with 40% citing volatility as their biggest challenge.
Commemorating Anniversaries: The Strategic Utility of Wooden Key Cards
Wooden key cards with custom anniversary engravings provide hotels a professional tool to enhance guest recognition while supporting brand positioning and sustainability goals.
AI in Hospitality: The Guide to Successful Implementation
The guide covers AI applications in revenue management, guest personalization, job impact analysis, and search engine evolution for hoteliers.
By Franca Bertram, Director of Marketing Operations, Shiji
AHLA Statement on Ending of the DHS Shutdown
AHLA condemns the record-long government shutdown that forced TSA workers to work without pay and disrupted hotel bookings across the travel industry.
LXR Hotels & Resorts Signs Gajoen Tokyo, Bringing a Storied Luxury Address to the Market in 2027
Hilton (NYSE: HLT) today announced the rebranding of the iconic Hotel Gajoen in Meguro, Tokyo, which will open as Gajoen Tokyo, LXR Hotels & Resorts in 2027. The signing marks the Tokyo debut of the brand, which has nearly 40 trading and pipeline properties globally. Owned by leading global investment firm Brookfield and managed by Hilton, the storied property will enter a new chapter that brings together nearly 100 years of history, extraordinary Japanese artistry, and LXR’s deeply personalized approach to luxury hospitality.
Kimpton Ashbel New York – Park Avenue opens in Historic Midtown Manhattan Landmark
Kimpton Ashbel New York - Park Avenue, a boutique luxury hotel in Midtown Manhattan and part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, is now open at 70 Park Avenue, welcoming guests to a reimagined Beaux-Arts landmark along one of Manhattan’s most storied avenues. Just steps from Grand Central Terminal and Bryant Park, the hotel brings new life to the historic building originally constructed in 1928 as the Doral Park Avenue Hotel, introducing a residential approach to hospitality inspired by the character and charm of a classic Manhattan townhouse.
W Hotels Continues Its Italian Expansion with the Debut of W Sardinia – Poltu Quatu
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the official opening of W Sardinia – Poltu Quatu, following a preview in 2025. Set along one of the Mediterranean’s most striking islands, the new opening brings the brand’s design-driven, culture-forward perspective to Sardinia, building on the brand’s dynamic growth in Italy alongside W Rome and W Florence.
Accor and Uber Announce Multi-market Loyalty Partnership
The partnership launches in seven markets including France, Germany, and UAE, allowing ALL Accor members to earn points on Uber rides and deliveries.
RBH Hospitality Management Bolsters Extended-Stay Portfolio with Double Staybridge Suites Signing
RBH now manages over 2,500 keys across 19 IHG UK properties, strengthening its position in the growing extended-stay segment.
Ensemble Assumes Management of Hotel Nia, Autograph Collection in Menlo Park, California
Ensemble takes over operations of the 250-room Silicon Valley hotel it developed in 2018, expanding its managed portfolio to 15 properties generating $250M annually.
Every Robot was Kung-Fu Fighting!
Commentary on how China's humanoid combat robots are advancing AI capabilities that could soon revolutionize hotel service operations.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
Three MICHELIN Keys? Tips for hotels aiming for luxury experiences
De L'Europe Amsterdam's GM shares insights on achieving MICHELIN three-key status through local identity, empowered teams, and visible leadership.