Sara Glenn has been appointed Chief Operating Officer, Canada, Mexico, Central America and the Caribbean at Accor in Toronto
International hospitality leader Accor announced today the appointment of Sara Glenn as Chief Operating Officer, North & Central America. This move reinforces the Group's commitment to investing in world-class leadership and building a strong future for Accor in the region, through the development of renowned brands including luxury leaders Raffles, Fairmont and Sofitel; premium standouts Swissôtel and Pullman; boutique collections such as MGallery; and midscale and economy performers, Novotel and ibis.
In her new role, Glenn will be responsible for enhancing operational execution, elevating financial results and guest satisfaction, and building long-term value for partners and owners during a time of growth and expansion for Accor in North & Central America. Glenn will maintain responsibility for all hotels in Canada, Mexico, Central America and the Caribbean. She will also serve on the Accor North & Central America Senior Leadership Team and CODIR (Executive Committee).
Glenn had dedicated her career to the hospitality industry, cultivating significant knowledge and expertise in financial and operational oversight, investment analysis, as well as management of mergers and acquisitions for hotels and resorts.
Glenn most recently served as Senior Vice President of Operations for Accor North & Central America, where she has played a pivotal role in driving operational performance and excellence, especially in the region's road to recovery. Prior to joining Accor, she was Executive Vice President Asset Management at InnVest Hotels overseeing a portfolio of more than 100 hotels across a variety of brands and market classes in Canada. In addition, she co-founded Whetstone Partners, a hospitality advisory and asset management firm, and has also held senior roles with Fairmont Raffles Hotels International, Westmont Hospitality Group, Horwath Consultants and Delta Hotels & Resorts. Glenn completed her Bachelor of Commerce in hospitality and tourism management at Ryerson University, and obtained her MBA from the Richard Ivey School of Business in 1999, during which she spent a semester at IPADE in Mexico City. Glenn sits on the Policy Advisory Board of the University of Guelph HFTM School and is Vice-Chair of the Hotel Association of Canada.
