Allen Khoo has been appointed General Manager at JEN Singapore
Shangri-La Hotels and Resorts is pleased to announce the executive appointment of Mr. Allen Khoo as General Manager of JEN Singapore Orchardgateway by Shangri-La on 1 February 2022. He will helm the Shangri-La Group's first JEN by Shangri-La property in Singapore, located at the centre of all the action in its most iconic shopping district Orchard Road that opened its doors in 2014.
A seasoned hotelier with over 25 years of hospitality experience, Mr. Khoo has left an indelible mark on several Shangri-La properties across various destinations including Singapore, Malaysia, China and Taiwan. He brings with him a wealth of experience in operations management, championing guest engagement and driving commercial strategies and business results for the properties he has worked in. In his new capacity, Mr. Khoo will assume an integral role in elevating the JEN brand experience, bringing new innovative products to the market and pivoting the team to deliver vibrant guest experiences in the post-pandemic world.
Prior to this appointment, he was instrumental in navigating the hotel through the Covid-19 pandemic as the Resident Manager at Shangri-La Singapore, the flagship property of the Shangri-La Group. With a passion for hospitality and an obsession over service excellence, Mr. Khoo is a people-oriented leader. With his infectious energy and vast leadership expertise, he has groomed and led highly driven and productive diverse teams.
