Claudia Kozma Kaplan

Based in New York City, Claudia will report directly to Omer Acar, CEO, Raffles & Orient Express, effective 31 July 2023. Claudia will lead Raffles' global network of 18 hotels plus many more under development including Raffles London at The OWO and Raffles Boston which are both set to debut later this summer. She will also represent Orient Express in the Americas, where her professional reputation and achievements in luxury retail and hospitality will help enhance the positioning of both brands in the ultra-luxury segment. Claudia joins Accor following a 30-year career of leadership roles with coveted brands such as The Beverly Wilshire Hotel; Rafael Hotel Group; Société des Bains de Mer (Monaco); The Leading Hotels of the World; Gucci; Christian Dior; and Loro Piana. A graduate of Georgetown University, Claudia is fluent in English, French, Italian, and Spanish.

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