Bob Busman

Millennium Plaza Downtown Dubai has appointed Bob Busman as director of operations, bringing with him over two decades of experience in the hospitality sector across Europe and the Middle East.

Busman will now be responsible for managing all operational facets of the hotel. This entails leading cross-functional teams, introducing strategic initiatives for team enhancement, driving profitability, and elevating guest satisfaction levels.

Prior to joining Millennium Plaza Downtown Dubai, Busman served as the director of revenue at Sofitel The Palm, where he implemented innovative revenue management strategies resulting in substantial financial and operational improvements. During his tenure at Radisson Hotel Group, he demonstrated adept revenue and reservation management skills, notably increasing revenue generation and surpassing RevPAR targets at various properties.