Ben Campbell

Hospitality America is thriving. Coming off the heels of its most profitable year for their hotel partners, Ben Campbell has transitioned from Chief Operating Officer to President and Chief Executive Officer. Hospitality America Founder and CEO Chris Cargen has retired and will assume the newly created position of Chairman of the Board. This transition symbolizes the company's unwavering commitment to sustained growth, operational excellence, and forward-thinking leadership.

Just weeks into his term, the 36-year-old chief is crafting his vision for the company, which includes growing from 17 hotels to 40 hotels in less than 10 years; expanding its portfolio to include more lifestyle and full-service brands; investing in tools and technologies to improve efficiencies, optimizing its capacity and profitability; and continuously enhancing the award-winning company culture for the betterment of employees and guests.

Campbell began his hospitality career 15 years ago, working as a Department Manager with Delaware North Companies Inc. (assisting at the Carolina Panthers Stadium and then managing the company's Concessions/Catering Departments). Journeying on to hotels, he served as Reservations and Revenue Manager for three Palisociety Hotels before working as Revenue Manager for OLS Hotels and Resorts (now Springboard Hospitality). In 2015, he joined Hospitality America, starting as Director of Sales, then held multiple General Manager positions until he was promoted to Regional Director of Operations and then Chief Operating Officer. It was in the COO role that Campbell began conceptualizing an ambitious vision for the company's future.

Campbell's advice to young people entering the hotel business is this: Work hard, learn much, and don't be afraid to speak up.

Hospitality America
Hospitality America
Greenville, South Carolina
United States