Wanalee Samutkhochorn has been appointed Director of Spa at The St. Regis Abu Dhabi
The St. Regis Abu Dhabi has appointed Wanalee Samutkhochorn as director of spa. She brings over 20 years of experience in the industry.
With a distinguished background in spa operations and hospitality management, she is known for her pre-opening strategies and financial acumen in spa operations, elevating the property's wellness offerings, alongside enhancing the well-being journey of guests.
Her international experience spans across Tanzania, India, Jordan, and Taiwan, showcasing her ability to work with multicultural staff in diverse environments.
Before joining The Spa at The St. Regis Abu Dhabi, Samutkhochorn's career highlights include being director of spa at The Ritz-Carlton Spa in Amman, Jordan, where she led the pre-opening team and was instrumental in the successful launch of the bespoke treatment menu and wellness membership program. She also served as director of spa and wellness at The Spa at Mandarin Oriental in Taipei, Taiwan, where, under her leadership, the spa achieved significant revenue growth and high guest satisfaction scores.
At the ELEMIS Spa at The St. Regis Bangkok, Thailand, Samutkhochorn organised monthly workshops and wellness activities covering the mind, body, and spiritual aspects. She arranged DIY workshops aimed at generating retail revenue and collaborated with in-house visiting practitioners. By consistently collating and acting on guest feedback, Samutkhochorn maintained high guest satisfaction. She drove and monitored spa performance through key performance indicators and effectively linked results with sales and marketing activities. Her initiatives led to improved service quality and increased spa visitation.
Spearheading her new role, Samutkhochorn will oversee all aspects of spa operations, including staff management, service quality, financial performance, and the introduction of the soon-to-be-launched hammam experience to significantly enhance the spa's offerings. Her guidance will focus on delivering top-quality guest experiences and maintaining the highest standards of service and quality. Additionally, she will lead and supervise the new treatment menu inspired by The St. Regis brand and launch the new identity of The Spa. Aspiring to elevate the spa into the premier wellness destination in Abu Dhabi, Samutkhochorn aims to infuse the offerings with immersive experiences, the hotel says.
