Net Positive Hospitality and the Importance of the 'S' in ESG

Glenn Mandziuk's article emphasizes the critical role of social responsibility in the hospitality industry, underlining the 'S' in ESG (Environmental, Social, Governance). He argues for a holistic approach to sustainability that balances environmental concerns with the well-being of employees and communities. The article highlights the need for fair working conditions, human rights, and combating social issues like human trafficking. It introduces the Net Positive Pathway and the Net Positive Hospitality Academy to guide and educate the industry on these issues. Mandziuk stresses the interconnection of environmental and social responsibilities, advocating for a sustainable and ethically conscious hospitality sector.

When we talk about Net Positive Hospitality, we often focus on the environmental aspects such as water conservation, sustainable building, and waste recycling. However, we must not forget the importance of the 'S' in ESG - the social responsibility that the industry holds towards its employees and the wider communities in which it operates.

The travel and tourism industry, including hospitality, supports millions of workers worldwide. It is our responsibility to ensure that their human rights are respected, and fair working conditions are provided. Additionally, we must address social issues like forced labor, human trafficking, and modern slavery.

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HYB 2024 Hospitality ESG Edition

The global hospitality sector is at a crossroad when it comes to implementing sustainability. Consumers demand trustworthy information while regulators and investors expect transparent disclosure on sustainability performance. Owners, brands and managers aim to mitigate the sector’s footprint thus reaping the financial and reputational benefits. Industry players that fail to adopt a sustainability strategy or fall short in the implementation stage may struggle to remain competitive in the long term. Industry experts and researchers identify key areas where sustainable innovation can have the greatest impact, developing new technologies and solutions to address sustainability challenges, and creating policies and incentives that encourage the adoption of sustainable practices. The HYB 2024 Hospitality ESG Edition aims to unlock the sustainability innovation stack by highlighting the range and interconnectedness of sustainable technologies, systems, and practices that can be combined in a holistic way that creates a more sustainable hospitality ecosystem.
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