Tracking sustainability has never been more important

Julie Cheetham's article highlights the critical role of sustainability and ESG in the travel and tourism industry, particularly in hotels, where guests increasingly demand tangible evidence of eco-friendly practices. Emphasizing the need to move beyond superficial 'greenwashing', it advocates for benchmarking as a key tool in validating sustainability claims using real data. This approach includes measuring basic environmental impacts and extending to broader socio-economic contributions. The piece underscores the complexity of sustainability and the importance of local context in measuring impact. It also discusses the role of technology, particularly platforms like Weeva, in facilitating sustainability management, providing comprehensive data analysis, and supporting informed decision-making. Ultimately, the article argues that accurate sustainability tracking and continuous improvement are essential for the industry's genuine commitment to positive environmental and social impact.

Positive impact from travel and tourism industry abounds — from vital job creation in rural areas and the much-needed conservation of biodiversity in ecologically important regions. Earlier this year, the World Travel and Tourism Council (WTTC) estimated that by 2033 the industry will contribute US$ 15.5 trillion to global Gross Domestic Product (GDP). With this huge figure in mind, it is necessary to responsibly steer this growth in a direction that is sustainable and use data to power business decisions.

The industry is under intense scrutiny when it comes to what is truly eco-friendly, and who is inclusive, and committed to reducing carbon emissions. For hospitality specifically, sustainability is no longer just a buzzword; guests and travelers expect clear evidence of green practices with no room for greenwashing — and who can blame them?

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HYB 2024 Hospitality ESG Edition

The global hospitality sector is at a crossroad when it comes to implementing sustainability. Consumers demand trustworthy information while regulators and investors expect transparent disclosure on sustainability performance. Owners, brands and managers aim to mitigate the sector’s footprint thus reaping the financial and reputational benefits. Industry players that fail to adopt a sustainability strategy or fall short in the implementation stage may struggle to remain competitive in the long term. Industry experts and researchers identify key areas where sustainable innovation can have the greatest impact, developing new technologies and solutions to address sustainability challenges, and creating policies and incentives that encourage the adoption of sustainable practices. The HYB 2024 Hospitality ESG Edition aims to unlock the sustainability innovation stack by highlighting the range and interconnectedness of sustainable technologies, systems, and practices that can be combined in a holistic way that creates a more sustainable hospitality ecosystem.
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