Is Simone Puorto the John Titor of Hospitality? 10 Predictions That Might Prove It

The hospitality and tech industries are navigating a liminal space where the boundaries between human and artificial are increasingly blurred. Generative AI, hyper-personalization, and digital workers are not merely disrupting established norms but challenging the foundational frameworks that define them. This is not just the era of automation; it represents an ontological shift, compelling us to rethink the essence of hospitality.

Generative Search (GEO): From Queries to Context

TEXT: Traditional cost-per-click advertising may soon be eclipsed by generative AI platforms that sidestep clickable links in favor of direct, conversational answers. Platforms like Perplexity and Google are already experimenting with cost-per-impression models, suggesting a future where user queries are resolved within the interface. TIP: Rethink how to capture attention and deliver value in a landscape where clicks will no longer be the main currency.

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The Hotel Yearbook 2025 - Annual Edition

The global hospitality industry stands at a pivotal moment of transformation. Rapidly evolving guest expectations, new operating models, the accelerating pace of technological change, and heightened competition are reshaping the way hotels operate and engage with their diverse stakeholders. Owners, brands, and managers increasingly recognize the need for forward-thinking strategies that deliver memorable guest experiences, drive bottom-line results, and strengthen long-term competitiveness. The Hotel Yearbook Annual Edition 2025 explores the key areas where the industry is innovating, highlighting success stories, best practices, and emerging trends that offer a path forward. By presenting insights from leading experts, we aim to provide hoteliers and stakeholders with a holistic understanding of the forces shaping hospitality today—and actionable ideas for thriving in the year ahead.
www.hotelyearbook.com/edition/2025.html