Have you had to overcome hard challenges over the past two years? Have you wondered if technology is the right solution for your hotel? Bastien and Rute will answer your questions and give you insider tips on how to improve your guest' experience from the beginning to the end of their customer journey.

If you are unable to attend the webinar live, we will send you a complete recording to watch at your convenience. Simply register as normal using the registration form.

A dial-in link will be sent to the email address you provide before the start of the webinar. We look forward to your participation!

What you will learn in this webinar:

  • Guest expectations when it comes to searching for and booking a hotel stay
  • The challenges hoteliers have and how to overcome them
  • Why digitalization is important and how to choose the right technology for your hotel
  • The key aspects to a better in-room experience
  • How to keep loyal customers after their stay

About the Speakers:

Bastien Viaud is a Sales Development Representative at SuitePad. He has an MBA in Hospitality Management, Tourism, and Luxury Brands from the CMH Academy in Paris and he speaks English, French, and German. He has been working in Sales at SuitePad since 2021.

Rute Palma is currently the Senior Account Manager of Digital Services at Guestcentric's Lab Department - an agency service that supports independent hotels in the implementation of innovative and dynamic digital marketing strategies to grow their direct bookings. With a strong passion for the hospitality industry and digital innovation, Rute brings an empathetic and commercially-aware approach to her role. She also boasts extensive project management skills, along with specialist hospitality and digital knowledge.

More information and free registration: https://hubs.li/Q01h4Jkz0

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