Small the new big for hotels post-pandemic, says Oyo CEO
LONDON/NEW YORK (Reuters) - The COVID-19 pandemic will mean holiday-goers will shy away from larger hotels for the foreseeable future in favor of boutiques and home rentals, the CEO of India-based hospitality startup Oyo Hotels and Homes told Reuters.
The comments by Ritesh Agarwal underscore the anticipation within the hospitality industry that the coronavirus outbreak will fundamentally change the nature of travel.
"The hospitality industry will never be the same again, that is absolutely clear," Agarwal said in a video interview.
