NFTs in hospitality: Hype or a model for the future?
From better customer experience to digitising all the processes like check-ins, contactless service, online booking, and payment, blockchain technology has the potential to completely transform the sector.
Non-fungible tokens (NFTs)By Nikhil GoyalNFTs have made quite a buzz around many industries like gaming, healthcare, logistics, real estate, etc. With the emergence of the metaverse, the hospitality industry has finally realised its potential. NFTs can provide massive opportunities to hospitality companies to streamline their processes and many hotels are already taking advantage of it. From better customer experience to digitising all the processes like check-ins, contactless service, online booking, and payment, blockchain technology has the potential to completely transform the sector. Now-a-days, hotels are betting big on NFT Souvenir’s in order to enrich their relationships with the customers.
As the NFT market grows, it is essential for hotels and restaurants to join the NFT league before their competitions so that they have the first mover advantage.How hotels can use NFT technologyNFT souvenirThe first and foremost benefit of NFTs in the hospitality sector is that it can revolutionize hotels’ customer loyalty programs by creating a permanent record on the blockchain. Guests can hold these NFT Souvenir’s as loyalty badges for life without any risk of tampering. Moreover, through NFT based Souvenir’s hotels can sustain a long-term relationship with their customers and create a community of brand ambassadors for their brand.
