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Generative AI and Neural Net Fundamentals

Generative AI and Neural Net Fundamentals

There are two answers to the question of how generative AI models work. Empirically, we know how they work in detail because humans designed their various neural network implementations to do exactly what they do, iterating those designs over decade...

Jason G. Bryant

Jason G. Bryant

Vice President, Nor1 GTM - Oracle Hospitality

Oracle Hospitality

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Chatbots, Robotics & AI

Generative AI and Neural Net Fundamentals

Machine Learning Basics for Hotel and Correlation versus Causation Modeling

Machine Learning Basics for Hotel and Correlation versus Causation Modeling

There are many definitions of machine learning (ML). For purposes of this explainer, ML is the scientific study of algorithms and statistical models that computer systems automatically use in real-time to effectively perform a specific objective fun...

Jason G. Bryant

Jason G. Bryant

Vice President, Nor1 GTM - Oracle Hospitality

Oracle Hospitality

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Chatbots, Robotics & AI

Machine Learning Basics for Hotel and Correlation versus Causation Modeling

Communication in the hospitality industry

Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. It encompasses a wide range of interactions, from front-of-house dialogue with guests to back-of-house coo...

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Lodging Industry

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Guest Experience

SiteMinder

Hotel strategy: Examples to boost your business

A hotel strategy is a detailed plan that outlines the approach a hotel or hospitality business will take to achieve its goals and objectives. It covers several key areas of operation and management, including:

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Sales & Marketing

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Lodging Industry

SiteMinder

The hospitality industry’s key historical metrics

Performance benchmarking is paramount in the hospitality industry, and whether measuring success against yourself, the competition or a specific segment of the market, the process involves foundational historical metrics.

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Revenue Management

STR

Hotel productivity: How to improve efficiency in hotels

Hotel productivity is a measure of how much a hotel does (in terms of selling rooms, products and services) with the resources it has (such as money, labour and materials). The ultimate goal is to simply do more with less.

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Revenue Management

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RevPAR vs. TRevPar

If you work in the hotel business, acronyms are part of the job. Among the many shorthand terms we use, two are particularly important for measuring performance. Their names might strike a similar chord, but delving into these respective metrics rev...

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Revenue Management

STR

What does it mean when a chef becomes a MOF?

For those outside of France, the hospitality industry, or both, the initials MOF may not ring a bell, but those three letters hold an incredible amount of significance. To be a “Meilleur Ouvrier de France” or "Best Craftsman of France" as you’ll soo...

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Food & Beverage

EHL Hospitality Business School

How to increase holiday bookings

Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. These bookings can encompass a range of options, from luxurious five-star hotels to quaint b...

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Sales & Marketing

SiteMinder

Customer service excellence in the luxury segment: How to stand out

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it’s no longer all about being flashy and pricey, today’s luxury shopper is more influenced by personalization, innovat...

Breandan Ritaine

Breandan Ritaine

Junior Consultant at EHL Hospitality Business School (EHL)

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Guest Experience

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EHL Hospitality Business School