All Latest News Filter 80 more External McKinsey Insight: How the world’s best hotels deliver exceptional customer experience Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury ... McKinsey & Company More in this category CRM & LoyaltyMore in this category Guest Experience More like this External What a U.S. TikTok ban could mean for travel industry The U.S. House of Representatives passed a bill Wednesday in lopsided fashion that would compel TikTok parent company ByteDance to sell the popular video app to non-Chinese owners within six months or see it banned in the United States. Phocuswire More in this category Social MediaMore in this category Lodging Industry More like this External Online Travel Giants Set New Record For Marketing Spend In ‘23 Financial figures from Expedia Group, Booking Holdings, Airbnb and Trip.com Group – four of the largest online travel agencies in the world – show the companies spent a record amount of money to promote their brands and attract customers in 2023, as... Phocuswire More in this category Online Travel Agencies (OTA)More in this category Search MarketingMore in this category Advertising More like this External Inside world’s first space hotel set to open next year with epic views – but it will cost £40million just to get there US-based space company Above Space, formerly known as Orbital Assembly, is aiming to launch two space stations with tourist accommodation: Voyager Station and Pioneer Station. thesunnews.com More like this External European Hospitality Sector Experiences Unprecedented Levels of Brankruptcies Eurostat data shows that ever since the outbreak of the COVID-19 pandemic, the hospitality sector in Europe has seen elevated levels of bankruptcies, culminating in Q2 2023. Compared to other verticals such as the ICT industry, the hospitality secto... Statista More in this category Markets & Performance More like this External Accor has one of the biggest brand stables in travel. It might be large enough, for now The Accor the hospitality industry has gotten to know is a rapacious group, habitually on the hunt, stalking its next brand prey. HOTELS Magazine More in this category Brand Marketing More like this External US Hotels Post Highest Weekly Occupancy of the Year So Far As the spring travel season approaches, U.S. hotel occupancy is blossoming week over week even as rate growth slows. STR More in this category Markets & Performance More like this External Sustainability reporting in 2024 - What’s coming, and the actions you can take now With the development of so many fast-moving and potentially overlapping requirements, the challenge of identifying and collating the data required, and applying the necessary materiality judgements on what to disclose, can be daunting. PwC Hospitality & leisure More in this category Environment & Sustainability More like this External Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels Gilda Perez-Alvarado surprised some hotel industry vets when she joined Accor last October, becoming its chief strategy officer. She switched from being the Global CEO of hotel broker JLL. skift Inc. More like this External Hotel Staff Shortages Threaten to Push Travel Costs Even Higher Hotel owners have been on an epic hiring spree. Yet even after clawing back hundreds of thousands of jobs during the past two years, the industry is still light on staff and often struggling to adapt. The Wallstreet Journal (WSJ) More in this category Markets & Performance More like this The Hotel Yearbook Technology 2024 Entering the Everything-Data Decade Download Your content on Hospitality Net? Hospitality Net membership explained
External McKinsey Insight: How the world’s best hotels deliver exceptional customer experience Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury ... McKinsey & Company More in this category CRM & LoyaltyMore in this category Guest Experience More like this
External What a U.S. TikTok ban could mean for travel industry The U.S. House of Representatives passed a bill Wednesday in lopsided fashion that would compel TikTok parent company ByteDance to sell the popular video app to non-Chinese owners within six months or see it banned in the United States. Phocuswire More in this category Social MediaMore in this category Lodging Industry More like this
External Online Travel Giants Set New Record For Marketing Spend In ‘23 Financial figures from Expedia Group, Booking Holdings, Airbnb and Trip.com Group – four of the largest online travel agencies in the world – show the companies spent a record amount of money to promote their brands and attract customers in 2023, as... Phocuswire More in this category Online Travel Agencies (OTA)More in this category Search MarketingMore in this category Advertising More like this
External Inside world’s first space hotel set to open next year with epic views – but it will cost £40million just to get there US-based space company Above Space, formerly known as Orbital Assembly, is aiming to launch two space stations with tourist accommodation: Voyager Station and Pioneer Station. thesunnews.com More like this
External European Hospitality Sector Experiences Unprecedented Levels of Brankruptcies Eurostat data shows that ever since the outbreak of the COVID-19 pandemic, the hospitality sector in Europe has seen elevated levels of bankruptcies, culminating in Q2 2023. Compared to other verticals such as the ICT industry, the hospitality secto... Statista More in this category Markets & Performance More like this
External Accor has one of the biggest brand stables in travel. It might be large enough, for now The Accor the hospitality industry has gotten to know is a rapacious group, habitually on the hunt, stalking its next brand prey. HOTELS Magazine More in this category Brand Marketing More like this
External US Hotels Post Highest Weekly Occupancy of the Year So Far As the spring travel season approaches, U.S. hotel occupancy is blossoming week over week even as rate growth slows. STR More in this category Markets & Performance More like this
External Sustainability reporting in 2024 - What’s coming, and the actions you can take now With the development of so many fast-moving and potentially overlapping requirements, the challenge of identifying and collating the data required, and applying the necessary materiality judgements on what to disclose, can be daunting. PwC Hospitality & leisure More in this category Environment & Sustainability More like this
External Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels Gilda Perez-Alvarado surprised some hotel industry vets when she joined Accor last October, becoming its chief strategy officer. She switched from being the Global CEO of hotel broker JLL. skift Inc. More like this
External Hotel Staff Shortages Threaten to Push Travel Costs Even Higher Hotel owners have been on an epic hiring spree. Yet even after clawing back hundreds of thousands of jobs during the past two years, the industry is still light on staff and often struggling to adapt. The Wallstreet Journal (WSJ) More in this category Markets & Performance More like this
