Travelodge Hotels & Resorts Select Enterprise Hotel Automation Solution From MICROS-Fidelio
COLUMBIA, Md., July 25 / Travelodge Hotels & Resorts, headquartered in Sydney, Australia, selected MICROS-Fidelio, a subsidiary of MICROS Systems, Inc.
The MICROS-Fidelio enterprise solution for Travelodge Hotels & Resorts includes the fully integrated Central Reservation System (CRS) and Customer Information System (CIS), as well as its best-selling Fidelio Front Office Property Management System and 3700 Point-Of-Sale System. The central systems components (CRS and CIS) will provide Travelodge Hotels & Resorts a single image inventory, thus enabling the group company to centrally manage its group-wide inventory of rooms from any point of sale.
John Farrell, Chief Executive Officer, Travelodge Hotels & Resorts stated, "Travelodge Hotels & Resorts aim to establish a new benchmark for quality and efficiency in its operations. A key component in this quest is the right technology solution. After an extensive review of available solutions in the market place, Travelodge selected MICROS-Fidelio as total solutions provider and its range of products to implement Australia's first single image CRS/CIS system. Besides managing our entire inventory from one central location with a highly qualified team of reservations and sales agents, we are also able to provide a very high degree of personalized service to customers, travel agents, and corporate clients with our integrated customer information system. We not only track every single booking and stay of each guest but also all booking sources, transactions, and have the ability to run an integrated loyalty program. Based on system-wide deployment of this technology, including a web-based component for direct customer interaction, Travelodge Hotels & Resorts will have the ability to redefine the quality and efficiency levels of hotels in this market segment."
Stefan M. Piringer, Executive Vice President, MICROS-Fidelio, Asia Pacific Group, added, "Travelodge has been a long-time customer of MICROS-Fidelio and their exciting new concept and aggressive growth plan require a very cost effective yet personalized service delivery. The deployment of our enterprise systems including CRS and CIS, combined with our best-selling Property Management System on a single image inventory base, is not only a first in Australia but also the entire Asia/Pacific region for MICROS-Fidelio. We are very proud and grateful to have the opportunity to be such a strategic part of Travelodge Hotels and Resorts future development."
MICROS Systems Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its cutting edge information technology solutions for hospitality, please contact Louise Casamento, Manager, Marketing Communications, at (443) 285-8144 or (800) 638-0985 (US and Canada only) or Stefan Piringer, Executive Vice President, MICROS-Fidelio, Asia Pacific Group at (61) (2) 94503390. You can also visit the MICROS web site at www.micros.com or send an email to [email protected].
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.
Louise Casamento
Vice President of Marketing
+1 443 285 8144
