HITEC 2004 | Process Improvement in Hotel Operations and HSIA Update | Interview with Chris Hartmann | HVS technology Strategies

Chris Hartmann is Chief Technology Strategist for the HVS Technology Strategies division of HVS International. Chris has a computer science degree from Harvard as well as over 18 years experience as Chief Technology Officer at a large advertising agency in New York. Chris shares his thoughts on process improvement and HSIA developments after moderating several conference sessions at HITEC 2004. This interview was recorded at HITEC 2004, Dallas. HITEC 2005 will take place June 21 - 23, 2005 in Los angeles.

HVS Technology Strategies is a division of HVS International, the world's largest hospitality specific consulting firm. The division was formed in mid-2000, following two years of hospitality technology market research. Our findings revealed a growing demand for unbiased, technology-focused consulting throughout the hospitality industry. HVS Technology Strategies is comprised of consultants with hospitality operations experience. You will not have to spend valuable time educating our consultants on the principals of hospitality business practices. These individuals are constantly researching and keeping apprised of new technology products and services, as well as the practical applications of these products and services in the lodging environment. For more information visit www.hvsit.com.

HVS International is a hospitality services firm providing industry skill and knowledge worldwide. The organization and its specialists possess a wide range of expertise and offer market feasibility studies, valuations, strategic analyses, development planning, and litigation support. Additionally, HVS International supplies unique knowledge in the areas of executive search, investment banking, environmental sustainability, timeshare consulting, food and beverage operations, interior design, gaming, technology strategies, organizational assessments, operational management, strategy development, convention facilities consulting, marketing communications, property tax appeals and investment consulting. Since 1980, HVS International has provided hospitality services to more than 10,000 hotels throughout the world. Principals and associates of the firm have authored textbooks and thousands of articles regarding all aspects of the hospitality industry. Click here for more...

For those who were not able to attend HITEC 2004, visit www.hitec.org to review information on HITEC 2004 exhibitors. Also on the web site are interviews that were conducted directly in the exhibit hall. Kevin Heilbronner, host of the interviews, spoke with industry experts, HITEC speakers, various exhibitors and HFTP Board members. If you didn't make it this year, start making plans to attend next year's HITEC in Los Angeles at the Los Angeles Convention Center on June 20- 23, 2005. Click here to visit the HITEC web site.

Based in Austin, Texas, HFTP is the professional association for financial and technology personnel working in hotels, resorts, clubs, casinos, restaurants and other hospitality-related businesses. The association provides continuing education and networking opportunities to more than 4,000 members around the world, and produces the premiere hospitality technology shows HITEC and ONHTEC. HFTP also administers the examination and awards the certification for the Certified Hospitality Accountant Executive (CHAE) and the Certified Hospitality Technology Professional (CHTP) designations. HFTP was founded in 1952 as the National Association of Hotel Accountants.

HFTP®, HITEC® and ONHTEC® are registered service marks of Hospitality Financial and Technology Professionals. Click here to visit the HFTP web site.

About the ONHTEC Exhibition - ONHTEC®, a co-production by Hospitality Financial and Technology Professionals® and Hsyndicate, aims to become the most comprehensive and trendsetting online conference & showcase of hospitality IT & distribution technology available on the web. Starting from October 2002, ONHTEC ® will provide quarterly scheduled online conferences geared around pertinent trends in hospitality technology. ONHTEC ® aims to provide knowledge & know-how to industry professionals at all levels of expertise. For more information about the conference, please go to the ONHTEC web site at . For more information about the exposition, please contact Lance Peterson at [email protected] or (512) 249-5333 x20.

Kevin Heilbronner is the US Editor for wiredhotelier.com and hospitalitynet.org, providing streaming multimedia-content for these websites. Based outside of Washington DC, Heilbronner has worked with Hsyndicate to conduct interviews at several hospitality trade shows in the US and Europe over the last couple of years. His column and content are featured in the Hospitality Net weekly newsletter. A familiar voice in Washington, DC, Heilbronner is the stadium announcer for the NBA's Washington Wizards, WNBA's Washington Mystics and WUSA's Washington Freedom. He resides in Centreville, VA and can be reached via email: [email protected].

Leora Lanz
HVS Sales & Marketing Services
516-248-8828 Ext 278
HVS