Hotel chain Jebel Ali International Hotels (JAIH) is a new protel client — Photo by Jebel Ali International Hotels
protel Hotelsoftware GmbH

German protel hotelsoftware welcomes a new high-class client in Dubai: The renowned hotel chain Jebel Ali International Hotels (JAIH) switches to protel by the end of the year. JAIH group are now implementing protel MPE in four of their luxurious hotels. Central data management with protel's Multi Property Edition for hotel chains allows more flexibility and offers higher efficiency.

The renowned hotel chain Jebel Ali International Hotels (JAIH) is a new protel client. Magued Malek, Director of the protel subsidiary in Dubai, is delighted about the recent contract signing: "Four hotels of the JAIH group will be switching to protel MPE by the end of the year." protel MPE, the central property management system, transforms a global hotel chain into a single unit. As all connected hotels access the same guest information from a central database, data and functions are available in real time at every property.

David Thompson, Regional General Manager at JAIH, is impressed by the reliability and efficiency of protel hotel management systems. He was particularly captivated by the flexibility of the software that allows for satisfaction of even the most discerning guests: "protel's wide range of add-ons and interfaces ensures smooth data exchange between the hotel software and external systems. Due to this and the great support by the protel Interface Team, the connection between protel and our in-house POS system, for instance, was no problem at all."

protel MPE is thus the perfect solution for the hotel chain Jebel Ali International Hotels. From now on the JAIH group will be operating their portfolio of luxurious hotels even more flexibly and efficiently. Amongst others, the award-winning 5-star beach resort Jebel Ali Golf Resort & Spa with the Jebel Ali Hotel or the Palm Tree Court & Spa, as well as the Hatta Fort Hotel set in the majestic Hajar Mountain range and the luxurious Oasis Beach Tower on the famous Jumeirah Beach are all part of the Jebel Ali International Hotels.

About protel | Hotel software made in Germany

protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. Formed 27 years ago in Dortmund, Germany, shaped by one of the world's most dynamic overseas investment markets, the beating heart of this modern software company serves only hospitality. The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages – "the largest hotels on Earth "- were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. More than 14,000 hotels worldwide choose to power their business with protel. Continuing to influence the technological change within the hospitality industry, protel speaks excellent hotel. Talk to us today. www.protel.net

Karena Friedrich