The Hilton Garden Inn Rome Claridge Hotel Selects Quadriga’s Sensiq Edition Solution
– To deliver additional critical guest Internet services and superior guest entertainment -
The Hilton Garden Inn Rome Claridge hotel has selected Quadriga's Sensiq Edition guest communications solution, enabling the hotel to better communicate with its guests and to offer a superb choice of in-room guest entertainment via the TV. Additionally, with Sensiq Edition the hotel will also offer a superior, flexible guest Internet service, with WiFi throughout the property and the latest tiered bandwidth services. This will enable guests to benefit from 'anywhere, anytime' reliable Internet connectivity, and also enjoy combined Internet and entertainment services at a single special offer price due to all services being delivered via the same coax network.
According to Fabrizio Roscioli, General Manager of the Hilton Garden Inn Rome Claridge, "We have enjoyed a good relationship with Quadriga over the past 7 years and we are very pleased to be continuing that by upgrading our current platform with the new Sensiq Edition solution. It was important for us to find a new solution which not only provided a superb range of guest entertainment options, but one that could enable us to offer a flexible guest Internet Wired & WiFi service, critical for our business today, including options such as easy guest authentication to reduce the reception workload. The solution from Quadriga enables us to meet all guest Internet needs, whilst managing our bandwidth effectively to ensure a quality service for all."
Roger Taylor, CEO at Quadriga, explains, "We are constantly working to evolve Sensiq to meet the changing needs of hotels and their guests and believe that Sensiq Edition will provide exactly the right solution to respond to the hotel's increasingly tech savvy guest as well as to deliver a superb guest experience. Additionally, with the ability to communicate directly to guests, tailored promotional content related to the hotel and its services, Sensiq will enable the hotel to drive new revenue opportunities."
He concludes "Quadriga's extensive experience in delivering Internet solutions as well as our range of network consultancy and delivery services will ensure that the Hilton Garden Inn Rome Claridge is well placed to address the growing hotel Internet challenge."
ENDS
About Quadriga
Quadriga is a guest technology managed service provider with 275 employees operating in the key strategic geographies of North America, Europe, the Middle East and Africa, supporting more than 300,000 guest rooms. At Quadriga, our success is driven and underpinned by our ability to react with speed and agility to client and market needs to enable us to truly realise our values of empowerment, trusting partnerships, customer excellence, entrepreneurship and ownership.
Through an ever-growing portfolio of products, services and content, proprietary to Quadriga or via 'best-in-class' partners, Quadriga provides customers with the flexibility and reassurance that they can obtain a complete and relevant technology solution that meets their business revenue, guest satisfaction and operational efficiency targets, all from a single, global partner.
Quadriga's range of TV and mobile communications platforms, easy-to-use guest Internet solutions, network management, consultancy and delivery services and multimedia content means it can work with its customers to converge today's disparate technologies to create a technology ecosystem that delivers unequalled guest service and hotel operational efficiency.
As the hospitality sector expands globally, Quadriga's global footprint extends across North America, Europe, the Middle East and Africa. This is being achieved through a combination of Quadriga's own operations and a distribution model into selected countries and territories.
The company will continue to leverage its capabilities, its partnerships and deep knowledge of the hospitality sector to create solutions that harness the latest technologies and meet ever evolving customer needs and guest expectations.
For more details on the company visit: www.quadriga.com
Vicky Daniels
Group Marketing Manager
+44 (0) 118 916 7181
