Kristie Goshow's vision for Viceroy—and how she is shaking up the industry along the way | hotelmanagement.net
Kristie Goshow’s title, SVP of commercial for Viceroy Hotel Group, might sound unique, but once you get to know her, it makes perfect sense. From the get-go, she’s gone against the grain. Growing up in Reading, England, just outside London (the town sometimes described as England’s “Silicon Valley”), she was always fascinated by travel and claims to be one of the first students in the UK to study travel and tourism. “It was a new direction at that time,” Goshow, who joined Viceroy last November, said. “People called it a fluffy qualification. They couldn’t understand why someone wanted to try that.”