The HITEC Europe Innovations Digest
Maastricht, The Netherlands - At the beginning of this month, Hospitality Net was present at HITEC Europe 2019 in Mallorca. The team visited various exhibitors to talk about their new and innovative products which were on display at the show. Here's a recap of what they have been talking about:
A 360º solution for the telecommunications infrastructure in hotels. From design to network management.
NETHITS is a global provider of advanced ICT solutions. Moreover, NETHITS has more than 13 years of experience as an agent at the telecommunications market, as a Broadband and Internet Service provider and also as a technology integrator specialized in hospitality.
Our commitment to improve the customer experience and provide operational and economic efficiency to our hotel partners is based on a single platform that combines hardware and software intelligence (GPON, HOTSPOT, IPTV, VoIP, IPKEEPER), support services (Call Center, Bandwidth Management, Network Monitor and Management) and know-how at your disposal (Integration with Strategic Partners, Security Policies, Management and Support Tools, Integration with PMS and other customer systems).
Increasing Guest Engagement and Streamlining Staff Management through Hospitality Technology
INTELITY is the provider of a complete end-to-end enterprise guest engagement and staff management platform in hospitality. INTELITY is on a mission to provide its customers with the most direct and advanced connection to their guests, while also supporting back-of-house operations and business intelligence.
INTELITY's platform is a multi-point solution to the common pain points experienced by hospitality industry workforces and offers the most comprehensive collection of certified, discrete integrations with PMS, POS, room controls, locks, spa management, loyalty programs, and ticketing systems. The platform is comprised of three key areas - INTELITY Guest, INTELITY Staff, and INTELITY Connect - providing management teams with the tools to better track and manage guest and staff activity through a single platform.
Visit INTELITY's profile on Hospitality Net.
Infor Completes Acquisition of ReServe Interactive
Infor announced the completed acquisition of Efficient Frontiers, Inc. dba ReServe Interactive. Headquartered in Livermore, Calif., ReServe Interactive is a leading provider of cloud-based sales and catering, restaurant reservations, and floor management software that serves the restaurant, sports and entertainment, event center, golf and country club, and hotel markets in the U.S. and Canada. ReServe Interactive's highly scalable, dynamic, and intuitive sales and catering solution will enable Infor to offer more functionality through Infor CloudSuite Hospitality, and increase Infor's presence in non-hotel hospitality venues such as entertainment centers, stadiums, wineries and conference and convention centers.
Visit Infor's profile on Hospitality Net.
Bonomi offers guest engangement through AI Messaging
By providing AI messaging assistants, Bonomi opens up a new direct channel for hotels to connect with their guests along the entire journey. Practical, intuitive, fun to use and easy to retrieve from their favourite messaging app, guests can turn to the hotel's own assistant for questions, booking, check-in, service orders, housekeeping requests or live chat with reception.
Integrated in the hotel's website or PPC campaigns the assistant will increase direct bookings & build an opt-in database of subscribers for future marketing messages. Offering personalized guest alerts & recommendations will boost both guest satisfaction and ancillary revenues. With direct integrations to your Channel Manager / PMS / Service Optimization software, you can fully automate booking, check-in or service order processes, and thanks to our custom AI engine, your assistant will answer frequent questions automatically, reducing frontdesk workload.
Interactive, self-service dashboards
Datavision offers a new self-service dashboards which transform data into stunning graphic visuals and share them with colleagues on any device. Collaborate and share dashboards with your colleagues. Datavision has provides self service report building since the company began over 24 years ago.
Datavision since creating an integrated database with data from virtually every system on property or in the cloud. Datavision integrates information from all your key systems (PMS, POS, Spa, Golf, Labor, Sales & Catering, Google Analytics, Comment cards, GL etc.) and delivers actionable business intelligence.
Visit Datavision's profile on Hospitality Net.
Keystep Launches into Europe
Keystep Solutions are a market leader and innovator in the electronic door locking l sector. Opendoor replaces traditional electronic door locking systems that can expensive to maintain; magnetic strips wear out, cards need replacing, and replacement locks are costly. Opendoor offers greater functionality at a fraction of the cost by introducing a lock that offers both RFID and Mobile access in one. With a Bluetooth board fitted as standard you are future proofing your investment. All the locks come with a 3 year warranty and are CE marked and pass all the EU fire regulations.
Having successfully delivered Opendoor to many leading hotel brands in the UK, including Holiday Inn, Crowne Plaza, Red Carnation and Elite Hotels, to name a few, Keystep are now expanding their reach into Europe. The launch was kick started by exhibiting at HITEC 2019 in Mallorca. Andrew Evans, Chief Executive Officer comments "We are very excited to launch our solution to mainland Europe. HITEC was a perfect platform and we've had some really great meetings with hoteliers not just in Europe, but also further afield. We look forward to following up on those discussions to see how we can help them resolve their guest access requirements".
hotelkit - hotel operations & communication software
By a hotelier for hoteliers
hotelkit is an award-winning global software designed to simplify and enhance hotel operations and internal communication by connecting employees together on a single platform. The idea was born when hotelier, Marius Donhauser, took over the 4 star boutique hotel in Salzburg in 2011. Today the software is used by 40.000 employees across more than 800 hotels of all categories, sizes & types worldwide. Among them are the Le Meridien, moxy Hotels, Intercontinental Vienna, Hard Rock Hotels, prizeotel, Kempinski and many more.
hotelkit is the central hub of communication and contains all important information about SOPs for every department of a hotel. It helps to document knowledge in a more transparent and sustainable way and to process daily tasks, checklists and repairs more efficiently. Employees can use hotelkit via PC, tablet and smartphone any time. For hotel chains or groups, the multi-property solution hotelkit Connect is offered.
Quore adds award-winning, Housekeeping module to its Hotel Management platform
Quore’s award-winning housekeeping solution, Cleanings Plus, empowers your team to manage everything from room notices and cleaning projects to work orders. A centralized view of all issues by room means housekeepers can address all room needs at once without having to run all over your property to track down the information they need. The Cleanings Plus feature takes the guesswork out of identifying rooms that need to be cleaned, speeding up the process and ultimately saving the property time and money.
Using real-time, cloud-based technology, Cleanings Plus automatically signals rooms that are ready to be cleaned through staff mobile devices, tracks cleaning performance in detail and notifies supervisors when room cleanings are complete, reducing delays for spotless, guest-ready rooms. Digital breakouts and push notification alerts increase team efficiency, and a management overview provides live insights into daily department operations—so your team stays connected at every level, from anywhere.
Visit Quore's profile on Hospitality Net.
VENZA’s suite of resources protect data and demonstrate commitment to privacy, from corporate to on-premis, tech stack to culture
Since 2008, VENZA has helped hotel groups. We focus on taking measures to secure data and preserve confidentiality. As the industry’s guide in an evermore treacherous journey toward data protection, our organization strives to provide up-to-date expertise and tools to achieve, assess, track and document progress. For example, during VENZA’s central involvement in HTNG’s GDPR for Hospitality work group, close attention was given to the unique needs that hotel groups have with regards to privacy regulations (i.e. GDPR, CCPA). As a result, VENZA launched a program that includes access to a privacy management system with multiple functionalities to facilitate compliance (e.g. Data Registration, Data Subject Request Management, Incident & Breach Management, 3rd Party Management). The system is equipped with templates for hotel systems and processings. These templates, along with the always-welcome assistance of VENZA’s on-staff Privacy Engineers, ensure maximum meaningful application of the system.
In another example of innovative change, our organization now delivers a full suite of the tools and resources (e.g. DR Back Up, RMM, Mail Protection/Archiving) to ensure that your network is properly monitored and managed. However, VENZA knows that central to all intelligent IT initiatives in hospitality today is a commitment to security. Therefore, our logging, monitoring and incident response program focuses on keeping data secure while satisfying standards (ICO27001) and compliance requirements (PCI DSS, GDPR).
Visit VENZA's profile on Hospitality Net.
"Sertifi is already looking forward to next year."
Sertifi showcased their closing technology, including eSignatures, ePayments, and eAuthorizations, which enhances security, guest and employee convenience, and speed. With more and more international organizations like Hyatt and Hilton using Sertifi, they're elated to eliminate inefficient and wasteful paper-based processes and help more hospitality organizations around the globe reach their fullest potential.
Visit Sertifi's profile on Hospitality Net.
Entrepreneur 20X
CONGRATULATIONS to HOTELWAY for winning the E20X Judge's Choice Award!
CONGRATULATIONS to Oaky for winning the E20X People's Choice Award!
THANK YOU to all the other start ups for participating!
About Hospitality Net
Acting as a ‘neutral’ broker and publisher of hotel business information, Hospitality Net is the #1 ranked global website for the global hospitality community. Hospitality Net enables all industry stakeholders to amplify visibility on its platform and connect with the industry globally through a membership business model, unlike any other publishing initiative in the industry. Members include actors throughout the hospitality spectrum - hotel groups, vendors/suppliers, associations, universities/schools, consultants, and event organizers. To learn more, visit hospitalitynet.org. To learn more, visit hospitalitynet.org.
Jill Dassen
Sales & Marketing Manager
Hospitality Net
