Quality Inn Montgomeryville Adapts to Future of Streamed Guestroom Entertainment With BeyondTV GuestCast™ by Hotel Internet Services
Choice Hotels property implements hospitality-designed casting platform to provide guests with instant, convenient and secure access to personalized content on guestroom televisions.
MONTGOMERYVILLE, Pa. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has been selected by Quality Inn Montgomeryville to provide its guests with the industry's latest in fully customizable in-room entertainment with the implementation of BeyondTV GuestCast. Identifying a need to modernize its television content offerings to mirror what guests are accustomed to when at home, Quality Inn Montgomeryville with BeyondTV Guestcast now joins a growing segment of the industry that recognizes the importance of providing guests with both complete and secure control over their viewing preferences within a hospitality setting.
Similar to many hotels using the current guest downturn as an opportunity to make service improvements by adopting new technologies, the Choice Hotels- franchised property prioritized the need to implement solutions that could cater to the increasing preference of guests remaining in their rooms. More specifically, the hotel wanted to ensure that guests attempting to social distance could still obtain an enjoyable, personalized stay experience. By selecting HIS with its BeyondTV GuestCast platform, Quality Inn Montgomeryville is able to fulfill this growing demand by providing each guest with instant and secure access to their own streamed subscriptions on guestroom televisions. Compatible with thousands of mobile-based apps, BeyondTV GuestCast ensures that guests are able to view virtually any personalized content of their choosing, with the hassle-free ability to cast streaming accounts from personal devices such as Netflix, Hulu, Amazon Prime, Disney+, HBO Go, ESPN and many more.
"Hoteliers have a choice to either embrace evolving guest trends such as the now common expectation for personalized in-room entertainment, or they can remain on the sidelines while competing properties cater to the latest preferences which are shaped by mainstream technologies such as Google Chromecast," said Joseph Gimaro, General Manager at Quality Inn Montgomeryville. "HIS with its BeyondTV GuestCast platform has ensured that our property identifies with the former, and since being implemented both our guests and staff have been impressed with the ease-of-use and lack of troubleshooting support that the system requires, without so much as one front desk phone call being received in order to assist a guest with streaming from their device. The decision to adopt BeyondTV GuestCast was also made because unlike competing solutions, the platform allows us to address concerns over security and privacy which can arise whenever a guest considers accessing personal information on a publicly shared system."
Designed specifically for the unique needs of the hospitality industry, BeyondTV GuestCast is not only fully compatible with virtually all television models and Wi-Fi networks in use by hotels today, but is also engineered using the latest in security protocols. Sidestepping the need for guests to enter in personal account information such as usernames or passwords on a guestroom television, BeyondTV GuestCast further comes equipped with device isolation capabilities. This unique feature prevents cross-room communication and the potential for guests to cast content to televisions located in other guestrooms.
About Hotel Internet Services, Inc.
Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.