Source: Wyndham
Source: Wyndham

LONDON - Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across 90 countries, has announced the arrival of its new mobile app for iOS and Android, combining best-in-class design with personal experiences, account management, gamification and more.

Available in both platforms' app stores, the new Wyndham app provides travellers with a reimagined user experience to inspire upcoming getaways and 2021 travel plans.

The app, which prioritises low-contact in-stay features, comes at a critical time as both travellers and hoteliers look for innovative, digital solutions to help navigate the challenges of the coronavirus pandemic.

"More than ever, travellers are seeking drive-to accommodations and Wyndham offers the power of established brands that they know and trust—brands like La Quinta® by Wyndham, Days Inn® by Wyndham and Super 8® by Wyndham," said Jessica Davidson, senior vice president, Digital, Wyndham Hotels & Resorts. "For everyday travellers, especially those travelling during the pandemic, this app is a game changer, delivering the features guests expect today alongside a robust foundation for the future."

Chief among the key offerings in the new Wyndham mobile app are features and functionality that simplify the hotel booking process.

· Mobile Check-In / Checkout - Available at nearly 300 hotels throughout the U.S., with plans to expand more broadly, guests can leverage mobile check-in and checkout to reduce contact between themselves and hotel staff.

· Lightning BookSM - Designed for road trippers and road warriors, guests can search for and book the nearest Wyndham hotel for the night in as a few as three taps. They can also see in real time their proximity from the hotel and book using Wyndham Rewards® points, should they prefer to do so.

· Digital Room Key - Coming later this year to select U.S. resorts like the Wyndham Grand Bonnet Creek in Orlando, Fla. and Wyndham Grand Rio Mar in Rio Grande, P.R., guests may choose to receive their room key digitally via their mobile phone and use throughout the duration of their stay. Expansion to other hotels and resorts is anticipated over the next 12 months as additional locations choose to leverage and implement.

Creating an Immersive Experience
Building on the app's core features is a fully reimagined user experience that is filled with personal touches while anticipating and adapting to users' real-time needs based on where they are and what they want to do.

· In-Stay Mode - Open the mobile app within three days of a stay and the home screen defaults to prioritise and display information that's of the most relevance to the guest, such as important stay details, local attractions, mobile check-in availability and more.

· My App Passport - Guests can track their engagements with memorable stamps, animations and more when they achieve select in-app accomplishments such as booking a stay or redeeming points. New stamps and achievements are expected to be added over time.

· Special Offers - Open the mobile app without an immediate, upcoming or current stay and guests are greeted by name along with their current Wyndham Rewards point balance, search functionality and the latest promotional offers. Guests can learn more with a single tap and register for offers just as easily.

· Account Management - Guests can make the most of their travels with simple and intuitive account management, including the ability to easily update their Wyndham Rewards member profiles and stay preferences, add preferred methods of payment, view previous and upcoming stays, check their personalized offers, purchase points and more.

Added Davidson, "Our new app could not have arrived at a more critical time. The pandemic has propelled digital adoption and travellers now expect streamlined, low-contact experiences. This app allows our thousands of franchisees to help deliver upon those expectations, while providing the easiest and fastest possible path to booking direct. It's a win-win both for our guests and for our franchisees."

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts (NYSE: WH) is the world's largest hotel franchising company by the number of properties, with approximately 9,200 hotels across over 95 countries on six continents. Through its network of nearly 885,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 25 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. The Company's award-winning Wyndham Rewards loyalty program offers approximately 110 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit wyndhamhotels.com.

About Wyndham Rewards

Named the number one hotel rewards program by readers of USA TODAY, Wyndham Rewards® is the world's most generous rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals worldwide.

Designed for the everyday traveller, members earn a guaranteed 1,000 points with every qualified stay and may redeem points for a wide range of rewards, including free nights at any of the approximately 9,100 hotels or tens of thousands of vacation club resorts and vacation rentals globally through affiliation with Wyndham Destinations and others. Wyndham Rewards has over 103 million enrolled members globally. Join for free today at www.wyndhamrewards.com. You've earned this. ®

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