BARCELONA, Spain - Infor today announced that the five-star hotel El Palace Barcelona has chosen Infor Hospitality Management System (HMS) and Infor Sales and Catering System (SCS) to help provide a premium customer experience. Implemented by Infor in collaboration with Infor partner Sulcus, the software will help create an integrated, standardised platform for this landmark property.

Learn more about Infor HMS: https://www.infor.com/en-gb/products/hms

Learn more about Infor SCS: https://www.infor.com/en-gb/products/sales-catering

Part of the prestigious Leading Hotels of the World group, the 120-room El Palace Barcelona will use the Infor software to deliver a superior guest experience and meet the challenges of a constantly evolving hospitality industry in Spain.

Following a thorough review of the market, Infor HMS and Infor SCS were chosen based on keen, industry-specific functionality, ease of use and integration, references from other leading luxury hotel brands and a commercial flexibility that beat competing pitches.

"We recognise that even though we are steeped in tradition, the future of customer service excellence is digital," said Friedrich von Schönburg, hotel manager of the El Palace Barcelona. "This demands better guest and operational data, seamless integration and an intuitive interface for staff and customers alike. This is what we have found with Infor HMS and Infor SCS."

"We continue to increase our presence in the Spanish luxury hotel market," said Wolfgang Emperger, Infor Hospitality. "El Palace Barcelona is the latest in a series of five-star properties that recognise the value of integrated, seamless technology to ensure a premium customer experience based on deep insights and swift, precise responsiveness."

About Infor

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.

Richard Moore
EMEA PR manager

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