STAY Builds for Growth with Infor
Disruptive serviced apartments provider goes live on Infor HMS for luxury London property
LONDON - Infor today announced that luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in.
Learn more about Infor HMS here: https://www.infor.com/en-gb/products/hms
Following a thorough review of the market, Infor was chosen based on specific invoicing capabilities for the extended stay sector, deep domain expertise within the hospitality industry (including references with Fraser Suites) and the ease of integration with other systems.
"We recorded a healthy 55 per cent occupancy over the first three months of lockdown and since August, our occupancy has grown to 90 per cent," said Sam Ghosh, vice-president of operations for STAY. "This level of activity, along with our plans to scale our operations aggressively over the coming 12-18 months including a new hotel in the UK and apartments in Spain, demands software that is closely aligned to our operations but flexible enough to grow with our business."
"The serviced apartment and extended stay market has bucked the downward trend of the hospitality industry under COVID," said Calum McIndoe, Infor Hospitality. "Our proven ability to deliver large projects remotely, has meant that STAY has been able to capitalise on this ongoing demand and deliver a premium accommodation experience in the heart of London."
About Infor
Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.
