Cenium simplifies Housekeeping and Front Desk operations
Faster staff on-boarding, better guest support and lower costs
Cenium AS, a global provider of hospitality fulfillment software solutions, announce the release of new Cenium Core Housekeeping and Front Desk solutions complimenting existing PMS, Sales & Catering and Activities products.
Cenium Housekeeping is built on flexible templates. It is easy to set up the most efficient cleaning plans because it is matched with data from the PMS such as occupancies, room types, rate plans, customer segmentation or reservation details. The Housekeeping staff can quickly mark the room as cleaned, report incidents or lost property through the housekeeping app. No more need for printed cleaning plans.
Cenium Front Desk is providing a similar intuitive, browser-based interface, enabling staff to carry out all daily operations, on a tablet, phone or laptop, improving the guest interactions further.
One of the first properties already operating with the new solution is Kurhotel Skodsborg outside Copenhagen, Denmark. Their Front Desk and Revenue Manager Matthias Timmermann says; "Our front desk and housekeeping staff are very happy with the new solutions, since our level of service and guest interaction is much better. The systems user-friendly environment makes training of new staff very fast and efficient. The Cenium team is open to implement suggested improvements in order to enhance the guest journey."
Michael Ramm Østgaard, the CEO of Cenium AS, says: "Our customers want simple tools to serve their guests. We have therefore invested in these add-on solutions, to further help staff to support a seamless guest journey. These solutions provide an easier process for the daily operation, less time necessary for training and a strong focus on reducing costs and improving the guest experiences".
About Cenium
Cenium is a hospitality software company headquartered in Oslo, Norway. Their Cenium Core Hospitality
suite of solutions include PMS ( Property Management System), Sales & Catering, Lifestyle
Activities & Spa and Ticketing & Rental. This enables simple and versatile hospitality experiences for guests
and staff, especially well-suited for complex hospitality groups with multiple revenue streams
across many business units. For more information, see www.cenium.com or www.linkedin.com/company/cenium.
