CORAL GABLES, Fla. - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the guest entertainment experience at Hotel St. Michel with the implementation of the BeyondTV GuestCast streaming platform. Recognized for its historic building heritage and European-style luxury boutique design, Hotel St. Michel also sets out to provide its guests with the latest in modern amenities which now includes being able to cater to the widespread demand for instantly personalized in-room entertainment service.

As a property with a reputation for providing 5-star guest service, Hotel St. Michel leadership sought to implement a guest streaming solution that represented the industry’s most advanced capabilities in meeting guest expectations for personalization flexibility and user-friendly interaction. After comparing competing platforms, the property selected BeyondTV GuestCast due to its full compatibility with virtually any mobile-based streaming app that a guest may wish to access on guestroom televisions. Able to cast content from personal devices via a streamlined registration process that can be as simple as scanning a QR code, guests using BeyondTV GuestCast at the property can also look forward to effortlessly accessing their own streaming subscriptions without any need for hotel staff assistance.

“It’s no question that many hotels are now equipped with streaming solutions to address modern guest entertainment trends, so to stay competitive we not only needed to implement our own streaming services but also wanted to adopt a platform that stands out in its ability to exceed guest expectations,” said Xzavier Carsten, Director of Operations at Hotel St. Michel. “HIS with BeyondTV GuestCast met our criteria precisely and since installation, we have not received one complaint from guests or any requests for troubleshooting assistance.”

By being specifically engineered for the unique needs of the hospitality industry, BeyondTV GuestCast also provides guests with the confidence and trust they often seek when considering whether to access personal streaming accounts on a public-use entertainment system. This is achieved by sidestepping the need for guests to type-in sensitive username and password details. Additionally equipped with cutting-edge device isolation capabilities, BeyondTV GuestCast further prevents content from being either inadvertently or maliciously transmitted to televisions located in other guestrooms.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].

About Hotel Internet Services, Inc.

Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.

In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.

Shelly Chandler
Director of Sales and Marketing