flyer — Photo by Prologic First Limited

Summary: mycloud hospitality platform has scooped three new awards, from SoftwareSuggest and HotelTechReport. The innovative platform has also revealed new interfaces in partnership with Lybra.tech and easyrewardz, while its built-in channel manager adds to mycloud’s comprehensive range of features.

Already established as a complete cloud hotel management software solution for leading hospitality businesses, the mycloud hospitality platform is now racing ahead as the sector’s only cloud-based system for hotel chains that provides comprehensive contactless features. Contactless booking, contactless check-in, and check-out and contactless dining are all managed with ease, while guest services include request tracking, anytime/anywhere mobile tracking, and multi-level task escalation.

The contactless services mean that guests can use their own devices to manage their reservations, without needing to download an app. Guests can make payments and leave feedback within the completely secure cloud environment, for the ultimate easy, contactless experience.

Designed to cater to individual establishments, restaurants and multi-property hotels, the contactless menu and ordering service gives staff the ability to connect directly with guests, understand and track guests’ preferences and special requests and handle every aspect of the food and beverage service in a convenient, contactless manner.

Hoteliers, meanwhile, can also use mycloud to scan and store ID documents, manage room details and billing information and enjoy a comprehensive range of pre-programmed and self-generated reports.

Added to this are mycloud ERP a unique hotel accounting software and other hospitality establishments that complies with both the Uniform System of Hospitality Accounting and Statutory Reporting. This ERP automates tasks like computing purchase & consumption journals, allocating costs to departments, amortising pre-paid expenses or revenues, etc.

As a central service, mycloud ERP allows chains to use skilled back-office resources as a shared service, thus reducing the cost of back-office transaction processing. It also offers a powerful food and beverage functionality (point of sale, sales and catering, and F&B costing), and its rooms division (including front office, guest response management, and over 175 interfaces). With an integrated online hotel booking engine and channel manager as well, it’s easy to see why the platform has scooped three new accolades to add to its already impressive collection of rewards.

mycloud, which is provided by ProLogic First, has recently won SoftwareSuggest’s Best Support 2021 and Best Usability 2021 Awards, as well as earning Hotel Tech Report’s Certificate of Excellence.

Key to mycloud’s most recent success has been the introduction of its built-in channel manager and two new interfaces. The first of those interfaces is with Lybra’s assistant revenue management system. Lybra’s machine learning tech blends with mycloud seamlessly to help hotel properties look ahead, identifying and capturing potential revenue opportunities and making data-driven decisions, while also automating time-consuming revenue management processes.

mycloud’s other new interface is with the easyrewardz omnichannel hotel loyalty programme – a 360-degree social collaborative and award-winning rewards marketplace. It enables customers to monitor and manage their loyalty balance through an easy-to-use dashboard, earning points for their stays that can then be redeemed via the easyrewardz marketplace and merchant network.

These interfaces complement mycloud’s newly introduced built-in channel manager, which pushes availability and rates to more than 200 online travel agents. With the integrated channel manager interface, hoteliers can synchronize their rates and inventory in real-time, simplifying the process and ensuring that revenue and/or guests aren’t lost due to a disconnect between online bookings and real-time availability.

Prologic First Vice President – Cloud Solutions, Deepak Chauhan, comments, “We are delighted that mycloud continues to push the boundaries of what a comprehensive hotel management platform can deliver, and how it can be used to deliver greater convenience, efficiencies, and cost benefits for the hospitality sector. By putting powerful features and meaningful data at hoteliers’ fingertips in the right way and in response to shifting global circumstances, mycloud delivers an essential, powerful PMS, e-POS solution, channel manager, centralized reservation system, hotel specific ERP, and more. The addition of comprehensive contactless solutions means that the platform remains at the forefront of the hospitality sector.”

mycloud is available to hospitality businesses in the UK, USA, UAE, Philippines, Thailand, India and Singapore. Visit www.mycloudhospitality.com or email [email protected] for further details of the multi-award winning mycloud hospitality platform.

Deepak Chauhan
Vice President - Cloud Solutions

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