SEDONA, Ariz - Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the guest entertainment experience at The Andante Inn of Sedona with the implementation of the BeyondTV GuestCast streaming platform. A property featuring stunning views of the nearby Red Rock canyon as well as an array of amenities to meet the comfort needs of any guest, The Andante Inn of Sedona can now also ensure total satisfaction by catering to the now widespread guest demand for seamless access to personalized TV entertainment.

Seeking to provide its guests with a modern entertainment platform mirroring the custom-tailored experiences and ease-of-use that guests now enjoy at home, property leadership sought out a provider with proven expertise in fully delivering on end-user expectations within a hospitality environment. The property notably sought out a solution that could guarantee a hassle-free experience for first-time users, ensure full experience personalization capabilities and provide guests with the confidence of knowing that personal information is always secure.

Following its review of several competing platforms, The Andante Inn of Sedona selected BeyondTV GuestCast thanks to its ability to instantly cast content from virtually any streaming service a guest may wish to access. With guests often encountering frustration when attempting to pair personal devices with a hotel’s casting system, BeyondTV GuestCast also allows the property to sidestep such challenges by providing guests with a simplified pairing process that is as easy as scanning a QR code.

“The quality of guestroom entertainment has become a competitive factor for hospitality businesses across the industry, so our goal was to provide the best possible experience to our guests which we can confidently say has been achieved with BeyondTV GuestCast,” said Anthony Watkins, General Manager of The Andante Inn of Sedona. “After a fast and painless installation, our guests are thrilled with the ease-of-use that BeyondTV GuestCast offers in accessing the content they enjoy on guestroom TVs and we have yet to receive a request for troubleshooting assistance. Unlike smart TVs that require the entering of login information for streaming accounts, BeyondTV GuestCast also sidesteps this need completely which eliminates any possible concerns and maximizes the level of trust our guests have in using the system.”

In addition to not requesting streaming account login details, BeyondTV GuestCast further bolsters guest confidence with the inclusion of advanced device isolation capabilities. This feature significantly prevents either the accidental or malicious casting of content to televisions located in other guestrooms.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected]. 

About Hotel Internet Services, Inc.

Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.

In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.

Shelly Chandler
Director of Sales and Marketing