Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has today announced the adoption of its BeyondTV GuestCast streaming solution by The Carvi Hotel NYC, Ascend Hotel Collection. A boutique property located in the heart of New York City, The Carvi Hotel NYC’s adoption of BeyondTV GuestCast is set to play a central role in the property’s mission to adopt technologies that cater to the now widespread demand for experience personalization.

Previously providing guests with access to traditional cable TV, The Carvi Hotel NYC recognized that a majority of today’s guests increasingly prefer to view content from personal streaming subscriptions that align with their unique preferences. Also seeking to attract tech-savvy guests, the property sought out an in-room entertainment platform featuring the latest capabilities that the industry has to offer. By selecting BeyondTV GuestCast, the property significantly can provide each guest with instant access to virtually any streamed content of choice on guestroom televisions while guaranteeing a user-friendly experience. Regardless of whether a guest desires to stream from services such as Netflix, Hulu, Disney+ and much more, all that is needed to pair personal devices with guestroom TVs is the simple scanning of a QR code.

“Cable TV is now viewed as an outdated form of entertainment that stands in stark contrast to the personalized services that guests now seek out, so we found it essential to address this demand in order to maintain a competitive edge and heightened guest satisfaction,” said Mark Arend, partner at Carvi Hotel NYC. “Without having to require any involvement from cable channel providers and after a swift installation, BeyondTV GuestCast is able to fully provide the custom-tailored entertainment and ease-of-use that guests now routinely expect. Its built-in analytics functionality also provides us with the opportunity to ensure that guest experiences remain seamless and of the highest quality.”

Providing hoteliers with access to an analytics dashboard, BeyondTV GuestCast allows The Carvi Hotel NYC to continuously monitor usage and system performance. This ability notably allows properties to measure the success of their guestroom entertainment strategies while also providing real-time insight into performance issues requiring immediate attention. As a solution designed for the specific needs of the hospitality industry, BeyondTV GuestCast’s analytics dashboard can also be used to measure Wi-Fi signal strength by individual guestroom. This further enables hoteliers to instantly identify and resolve any connectivity issues before guest satisfaction rates are negatively affected.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].

About Hotel Internet Services, Inc.

Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.

In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.

Shelly Chandler
Director of Sales and Marketing