Jeff Wagoner, CEO of Outrigger Hotels and Resorts, along with Laura Cain, VP, Strategy and Solutions Management, Oracle Hospitality discuss today’s issues, new technology innovations, and the future of the hotel industry.

We have been through quite a challenging time with the impact of COVID still being felt in different areas of the globe. Now, there is a war raging in Ukraine and unfortunately, our industry has had to get proficient at dealing with the constantly evolving hotel industry landscape.

The travel and hospitality community has also now begun to embrace new and innovative technology as they ready themselves for the next phase of industry growth. Oracle is at the forefront of understanding the pulse of our industry and using the knowledge gained over the past 12 months, this session will help hoteliers and hospitality technology companies alike understand what is ahead.

Take your time and enjoy this session with Outrigger and Oracle.

0:38
Introduction
5:26
COVID"s impact on hotel and tech suppliers
9:50
The contactless world
18:20
Amplifying relationships and service in hospitality
24:42
The Cloud and why it matters
35:00
What does the future hold for the hotel industry
43:07
Employee retention and support
46:00
Conclusion