Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards. Award winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience.

This achievement underscores Cloud5’s dedication to partner expertise and its industry-leading reputation as a trusted provider of voice systems, Internet solutions and managed IT Services for the hospitality industry. The award was made to Cloud5 for its investment in Mitel both in terms of revenue and expertise. Cloud5 is the top revenue-producing hospitality partner that resells Mitel solutions. Additionally, Cloud5 has passed every certification available under Mitel’s hospitality designation, earning the company the distinctive “Gold Partner” and “Mitel Hospitality Expert” status. These two factors combined to distinguish Cloud5 from other hospitality partners in the industry and secure this award win.

“This award highlights our expertise in voice technology, but perhaps more importantly, it also demonstrates the trust that our customers have placed in us for their communications needs,” said Mark Holzberg, CEO of Cloud5 Communications. “We are thrilled that Mitel recognized Cloud5’s commitment to excellence, we’re honored by the confidence of our customers, and we look forward to our continued collaboration as we work to enhance the voice experience for hoteliers across the industry.”

Mitel also recognized Cloud5 as an industry leader in voice systems for hospitality in 2020, when it awarded Cloud5 its “Technical Excellence Award for 2020.”

“We are delighted to recognize the standout work of our partners who go above and beyond to help Mitel customers modernize, expand or transition their communications environment in a post-Covid world,” said Daren Finney, senior vice president, global channels of Mitel “In this booming UC market, our commitment is to continue to work closely with our extensive global partner community to enable them to play to their strengths and deliver value, trust, knowledge and experience to end customers. The quality of our relationship with partners is fundamental to successfully meeting the business communications needs of organizations throughout their communications journey.”

About Cloud5 Communications

Cloud5 is the leading IT and communications solutions and services provider for customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience at more than 5,000 hotels across the United States, Canada and CALA. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver white label hotel reservations, sales, guest relations and service that add value across any channel. The company's comprehensive Managed Services support all the technology-related components of a successful hotel operation and act as an extension of a property's IT department. For more information visit cloud5.com or call 877.241.2516.

Lisa Naeger
Chief of Staff