Laguna Hills, Calif. - Hotel Internet Services(HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its advanced BeyondTV GuestCast streaming solution by The Hills Hotel in Laguna Hills, California. With a goal to cater to the latest trends in guestroom entertainment, The Hills Hotel can now address growing demands for instant access to personalized content while leveraging BeyondTV GuestCast’s unique analytics dashboard to ensure that system performance and Wi-Fi connectivity reflect the highest standard.

Recognizing a significant reduction in the number of guests using the property’s premium cable TV channel offerings, The Hills Hotel notably understood that today’s market now universally requires the adoption of content streaming technology in order to keep pace with modern guest expectations. However, the property also determined that it needed to adopt a platform that could sidestep potential challenges for guests who are inexperienced with streaming solutions to ensure a user-friendly experience for all.

Identifying BeyondTV GuestCast as the most capable solution in addressing these needs, The Hills Hotel can now offer each of its guests instant access to virtually any type of streamed content on guestroom televisions- from Netflix and Hulu to HBO Max, Disney+, YouTube and much more. Significantly, the platform also guarantees a painless guest experience regardless of tech savviness by offering a simplified device pairing process that is as easy as scanning a QR code. Guests can also make use of BeyondTV GuestCast’s optional remote in order to stream personal content with the push of a button.

“I was instantly impressed by the simplicity and ease-of-use that BeyondTV GuestCast provides while still serving as an advanced platform that can fully address any guest entertainment preference,” said Ronnie Torres, General Manager of The Hills Hotel. “When deciding on whether to implement a streaming solution, I like many other hoteliers did consider potential implications such as a drain on available Wi-Fi network resources, but BeyondTV GuestCast if anything has actually led to improved connectivity performance. We have observed that the solution has led to more guests such as families watching content together on guestroom TVs as opposed to individually on separate devices, which has substantially cut down overall bandwidth use. These results have only been further enhanced thanks to BeyondTV GuestCast’s analytics dashboard which provides us with a real-time overview of Wi-Fi network health throughout the premises.”

In addition to providing the hotel with system monitoring capabilities to ensure continuous high-quality performance, BeyondTV GuestCast’s analytics dashboard can also measure Wi-Fi signal by individual guestroom. The Hills Hotel has notably already credited this capability with the identifying of areas where Wi-Fi performance has lagged, and has been able to leverage the analytics provided by BeyondTV GuestCast to work with IT personnel in implementing an effective solution.

For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].

About Hotel Internet Services, Inc.

Serving hospitality's connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.

In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.

Shelly Chandler
Director of Sales and Marketing