Source: React Mobile
React Mobile Unveils New 2.0 Software Upgrade Delivering the Highest Panic Button Reliability and Beacon Location Accuracy to Hotels — Photo by React Mobile

Next week at the 2022 Benchmark Pyramid Leadership Conference Vendor Partner Tradeshow, React Mobile will introduce its NEW version 2.0 workforce safety platform to operators of the organization’s branded, independent, and lifestyle hotels. As a Platinum Sponsor of the event, to be held Wednesday, May 11, at the La Quinta Resort & Club in La Quinta, Calif., attendees will experience hospitality’s most reliable panic button solution on the market with the fastest emergency response time.

“We are eager to introduce React Mobile 2.0 to this powerhouse organization,” said Ryan Heideman, React Mobile VP of Sales. “Several properties, such as Benchmark Pyramid’s Willows Lodge and Hilton Garden Inn Seattle Downtown already equip their employees with industry-leading React Mobile Panic Buttons and Beacons, and soon they will upgrade to the new 2.0 platform. Others will be experiencing React Mobile 2.0 for the first time. Our solution has been completely rebuilt from scratch to be unlike anything on the market. It’s better. It’s easier. And people who stop by to see the solution will be blown away by the enhancements.”

Four value propositions separate React Mobile 2.0 from other workforce safety platforms on the market:

1. Silent Alarm - Unlike competitors that use noisemakers to deter troublemakers (which oftentimes can escalate the violence), React Mobile 2.0 triggers a silent alarm that brings help without alerting others that a response is coming.

2. Verifiable Dispatch - Once the silent alarm on the panic button has been pressed a light begins flashing red. In less than one second (when a responder receives the alert and confirms help is on the way) the flashing light turns blue, providing visual acknowledgement to the employee their alert was received.

3. Confidential System - React Mobile 2.0 prevents panic buttons from being triggered erroneously. By configuring the button press pattern (hold down for three seconds or press the button three times within three seconds) false positive alerts are prevented. React Mobile 2.0 also complies with many Collective Bargaining Agreements (CBAs) that protect employees from being tracked on a property when not in danger, thereby saving panic button battery life and honoring employee privacy.

4. Instant Activation - In many competitive situations, when a panic button is pressed, someone needs to hear an audible alarm before they can call a dispatcher who may require a conversation while an attack is in progress. This results in a long delay before help is on the way. React Mobile 2.0 delivers the fastest response time compared to other providers.

React Mobile 2.0 Key Features Include:

  • Cellular Panic Button and beacons that won’t touch your Wi-Fi infrastructure
  • No heavy equipment to install (No drilling, cabling, or bulky access points)
  • Battery powered to not take up outlets on property
  • Professional technicians install and verify platform is 100% covered
  • Cloud-based software (SaaS) with access anywhere on the go
  • A double-redundant alert pipeline to ensure that alerts are dispatched from panic buttons to responders in the fastest time possible. React Mobile delivers 99.99% of alerts in less than half a second.
  • A new responder application that will enable employees to receive safety alert notifications on their mobile devices and dispatch help. Management will receive analytics measuring how long it took for the employee to respond to an active alert.
  • Two-way multi-lingual conversations in English and Spanish. French and Chinese coming soon.
  • Single sign-on (SSO) authentications from existing employee email and password.

“Summer is right around the corner and guests will be returning in droves,” Heideman said. “Hoteliers struggling to get people back to work must do everything possible to ensure that the right security measures and safety technologies are in place to protect everyone against threats of violence and sexual harassment. React Mobile is here to help. We encourage all Benchmark Pyramid operators to stop by our booth next week to see how they can keep their people safe and their asset better protected from liability.”

To learn more about React Mobile 2.0 and demo the solution, click here.

About React Mobile

Founded in 2013, React Mobile is a global leader in providing panic button solutions for hotels. Our best in class hospitality safety platform helps hotels keep their employees safe. The React Mobile system is an open and flexible platform that allows management to deploy response resources to the exact location of an emergency within seconds of an alert, getting help to where it’s needed anywhere on or off property. In an emergency quick response times are essential and React Mobile gives you the tools to react fast. For more information, visit www.reactmobile.com.

About Benchmark Pyramid

Benchmark Pyramid was formed by the 2021 merger of two hotel and resort management companies, creating the most owner-focused, experiential company in the industry and its best workplace. The organization’s global portfolio spans more than 240 properties in the U.S., Caribbean, and Europe. It maintains offices in Boston; The Woodlands, Texas; Cincinnati; and London. For more information, visit www.benchmarkpyramid.com.

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