Cloudbeds Publishes ‘Big Book of OTAs,’ Unveils Top Performing Distribution Channels and Strategic Guide to Driving Growth

SAN DIEGO - Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, revealed data on top performing distribution channels in a free guide released today titled, “The Big Book of OTAs: A Hotelier’s Guide to Top Distribution Channels.” Among the key findings, Cloudbeds found that lodging businesses connected to at least six distribution channels saw an average revenue increase of 27% in comparison to properties connected to only one channel.

“Online travel agencies exist to generate more opportunities for lodging businesses by connecting them with travelers,” said Sebastien Leitner, Vice President of Strategic Partnerships at Cloudbeds. “Our data over recent years has shown that modern lodging businesses need a comprehensive distribution strategy that includes both OTAs and solutions designed to drive direct bookings. Combined, the visibility and marketing spend behind the top OTAs position a property to win even more bookings, including direct. Cloudbeds has established relationships with the leading OTAs - large to niche - across the globe to give our customers a competitive advantage, reach target audiences and build a channel mix that boosts revenues.”

Cloudbeds data continues to show the importance of properties being active on as many channels as possible to increase brand awareness and drive bookings. A Cornell study found that 93% of consumers switch between different OTAs before making a final decision underscoring the importance of a broader distribution strategy.

The data also revealed Booking.com performed the highest for U.S. lodging businesses followed by Expedia and Airbnb, which skyrocketed in popularity across the globe. More hotel businesses are increasingly adopting Airbnb as part of their channel mix signifying the continued convergence of the hotel and short-term rental industries. Google Hotel Search also made it into the top 10 channels, slowly climbing the ranks as one of the top-performing channels in the U.S. and Canada.

Over the past year, Cloudbeds has worked to diversify its offerings to help lodging businesses build a strong channel mix by introducing new solutions designed to drive more direct bookings while simultaneously strengthening its partnerships with the leading OTAs. Cloudbeds was recognized as an Airbnb Preferred Software Partner, Booking.com Premier Partner and Expedia Group Preferred Connectivity Partner in 2022, enabling Cloudbeds properties the best possible access and connectivity to these critical distribution channels.

For more information on building a strong distribution strategy and a comprehensive overview of the top distribution channels, download a free copy of “The Big Book of OTAs: A Hotelier’s Guide to Top Distribution Channels” at cloudbeds.com/online-travel-agencies.

About Cloudbeds

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.

Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2024) by Hotel Tech Report, World's Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte's Technology Fast 500 in 2023.

For more information, visit www.cloudbeds.com.

Angela Petersen
Public Relations Manager